Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

Crucial Conversations and Crucial Influence Offerings for Faculty and Staff This Spring; Virtual and In-Person Options Available

Tuesday, January 2, 2024, By News Staff
Share
faculty and staffhuman resources

Crucial Conversations, a popular professional development workshop series for faculty and staff, will be offered in two formats—in-person and virtually—beginning later this month. Crucial Influence, a new offering for leaders from the creators of Crucial Conversations, is also being held again this spring. Read on for details.

Crucial Conversations Program

Crucial conversations take place in organizations every day. They include:

  • Conversations where stakes are high, emotions are strong and opinions differ;
  • Conversations around work quality, time management, productivity, performance, customer satisfaction, sensitive issues, conflict or a strained relationship; and
  • Conversations that are often avoided and/or not handled well, leading to poor outcomes.
  • Workshop participants will learn how to spot when conversations become crucial, avoid repeating the same conversation, separate facts from stories and emotions, and make clearer decisions and commitments, among other skills.

2 Ways to Join

1. Seven-week virtual program for remote employees

  • Tuesdays, 1-3 p.m. ET
  • Jan. 23-March 5
  • Registration link for Crucial Conversations virtual program

2. Four-week in-person program

  • Fridays, 8:30 a.m.-12:30 p.m.
  • Feb. 9-March 1
  • North Campus location to be announced
  • Registration link for Crucial Conversations in-person program

Important Things to Note

  • Whether attending virtually or in-person, participants must be available for all sessions as the skills taught each week build upon skills and concepts identified in previous sessions. If your schedule doesn’t allow for 100% participation, you can join the wait list for a future offering.
  • Managers and supervisors are highly encouraged to attend, as the program teaches skills that are especially applicable to those managing others.
  • The program provides experiential learning through exercises, practice with real issues and group discussions.
  • Because there is a cost of $350 per person to cover program materials, departmental approval is necessary. The fee will be charged to participants’ budget centers and approval from your supervisor and budget manager is required.
  • Space is limited and registration is required, so sign up today!

Crucial Influence Program for Leaders

Another Crucial Learning program, Crucial Influence, will also be offered in person for faculty and staff leaders later this spring.

  • Wednesdays, 9 a.m.-noon
  • March 27-April 10
  • North Campus location to be announced
  • Registration link for Crucial Influence

As with Crucial Conversations, Crucial Influence participants must be able to attend all program sessions and there is a $350 cost to attend.

Please email Pam Gavenda, associate director of organizational development and training and Crucial Conversations/Crucial Influence certified trainer, if you have questions about either program.

  • Author

News Staff

  • Recent
  • Iran Escalation: Experts Available This Week
    Tuesday, June 24, 2025, By Vanessa Marquette
  • SCOTUS Win for Combat Veterans Backed by Syracuse Law Clinic
    Monday, June 23, 2025, By Vanessa Marquette
  • Syracuse Views Summer 2025
    Monday, June 23, 2025, By News Staff
  • Tiffany Xu Named Harry der Boghosian Fellow for 2025-26
    Friday, June 20, 2025, By Julie Sharkey
  • Registration Open for Esports Campus Takeover Hosted by University and Gen.G
    Thursday, June 19, 2025, By Matt Michael

More In Campus & Community

Retiring University Professor and Decorated Public Servant Sean O’Keefe G’78 Reflects on a Legacy of Service

For most of his time as a public servant, Sean O’Keefe G’78 adhered to a few guiding principles: Step up when someone calls upon you to serve. Be open to anything. Challenge yourself. Those values helped O’Keefe navigate a career…

Jorge Morales ’26 Named a 2025 Beinecke Scholar

Jorge Morales ’26, a double major in history and anthropology in the Maxwell School of Citizenship and Public Affairs with a minor in English and textual studies in the College of Arts and Sciences, has been awarded the highly competitive…

Registration Open for Esports Campus Takeover Hosted by University and Gen.G

Syracuse University and global esports and gaming organization Gen.G have opened general registration at campustakeover.gg for its first Campus Takeover Sept. 20-21. The two-day conference will bring students and administrators to Syracuse to highlight career opportunities within the esports industry…

2 Whitman Students Earn Prestigious AWESOME Scholarship

For the first time in the 12-year history of the program, both nominees from the Whitman School of Management have been selected as recipients of the 2025 AWESOME Excellence in Education Scholarship, a prestigious honor awarded to top-performing undergraduate women…

Whitman’s Johan Wiklund Named a Top Scholar Globally for Business Research Publications

The Whitman School of Management’s Distinguished Professor Johan Wiklund was recently listed as one of the most prolific business and economic research scholars globally, according to “What We Know About the Science of Science in Business and Economics? Insights From…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.