All Posts in #Information Technology Services
University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve
Update, 11:20 a.m.: Information Technology Services (ITS) has resolved the issue with Microsoft. If users continue to experience difficulties, please contact ITS directly. As of Tuesday morning, the University is experiencing a significant slowdown with Microsoft services, including email. Users…
New OrangeNow Mobile App Puts the Entire Orange Experience at Your Fingertips
“Where can I eat now?” “What events are happening on campus now?” “What assignment should I work on now?” “What class do I have now?” To help students answer all these questions and more with just a few finger taps,…
AirOrangeX Upgrade: Wi-Fi for All
On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username and password. In addition to offering the largest private wireless network in higher education, with…
Frequently Asked Questions About Answers Cloud Migration
This summer, Information Technology Services (ITS) will move the Answers knowledge base to the cloud, providing improved collaboration, new features and enhanced knowledge management and distribution. In advance of this migration, ITS has compiled the following list of frequently asked…
Syracuse University to Provide Aira Visual Interpreting Service to Campus Community
Syracuse University’s Information Technology Services (ITS) division has announced a new partnership to make the Aira Visual Interpreting Service available to the campus community at no cost, effective Friday, May 3. The University’s designation as an Aira Access Partner means…
Expert Available to Discuss Earthquakes and Communication
Many of us felt the shakes from the 4.8 magnitude earthquake that struck Lebanon, NJ this morning. The emergency alert came to cellular phones in Central New York about an hour and a half later. Lee McKnight, an associate professor…
Professor Discusses Social Media Platform Outages
Meta’s outage yesterday, and now LinkedIn today, reminded many of AT&T’s outage from the other week. Professor Lee McKnight shared his thoughts on the outage below. McKnight is an associate professor in the iSchool at Syracuse University, faculty advisor to…
Student, University Volunteers Build 44 Beds for Community Children in Need
The number 44 holds a special significance on the Syracuse University campus, and in true University fashion, 44 children in the City of Syracuse will soon receive new beds and bedding—some for the first time—through a project that has touched…
Open Source Project Office Established With Sloan Foundation Grant
Syracuse University is now home to a new hub supporting the development of open-source software and offering resources for faculty, students, staff and academic partners conducting and accessing open-source work. The Open Source Project Office (OSPO) is supported by a…
Search Committee Appointed to Identify University’s Next Chief Information Officer
Chancellor Kent Syverud today announced the members of the search committee charged with identifying Syracuse University’s next chief information officer. The chief information officer reports directly to Chancellor Syverud and oversees Information Technology Services (ITS), which provides centralized technology and…