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Campus & Community

AirOrangeX Upgrade: Wi-Fi for All

Monday, July 1, 2024, By Eric Ferguson
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Information Technology Servicestechnology

On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username and password. In addition to offering the largest private wireless network in higher education, with enhanced connectivity for AT&T and T-Mobile customers, providing Wi-Fi free of authentication will make Syracuse University the most connected campus in the country.

What to Expect

Based on tests conducted this summer, Information Technology Services (ITS) expects many existing AirOrangeX-connected devices to reconnect to the upgraded network automatically. Other users might be asked to “Connect” or receive a prompt to acknowledge the changes by clicking “OK.” New devices, including those not previously supported such as Apple TV, Roku Sticks and other “Internet of Things” devices, can select AirOrangeX from the list of available Wi-Fi networks and connect freely.

As a result of the upgrade, ITS will remove the Gadgets&Games, AirOrangeGuest, SUAD and AirOrangeHelp wireless networks from the airspace around campus. Users who previously connected to those networks will connect directly to AirOrangeX instead. Other Syracuse University locations around the world will also shift to a new AirOrangeGlobal network, which will boast enhanced device compatibility and ease of access at all locations.

Convenient, Secure Access

The new iteration of AirOrangeX makes it easier to join the network without compromising security.

For decades, most organizations have secured their Wi-Fi networks by requiring some form of authentication or registration. Over the last eight years, ITS has made significant investments to shift toward a security model that ensures users are secure on any network, anywhere in the world—including those that do not require authentication.

While one might think a Wi-Fi network without authentication could introduce significant security risks, the University’s information systems (e.g., MySlice or Blackboard) require cloud-based multi-factor authentication using HTTPS encryption as required by all modern web browsers. The upgraded AirOrangeX network will also utilize Opportunistic Wireless Encryption to further enhance security on most modern devices made in the last five years.

Multiple virtual private networks will further enhance access to datacenter and cloud resources around the globe while also limiting users who do not authenticate to the underlying information services to internet access only, ensuring the campus community remains protected.

With questions about this or any other technology-related topic, please contact the ITS Service Center at help@syr.edu or 315.443.2677.

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Eric Ferguson

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