Search Results for: information Technology Services or (ITS)
SU VP for Information Technology and Chief Information Officer Gandel stepping down to join iSchool faculty
SU VP for Information Technology and Chief Information Officer Gandel stepping down to join iSchool facultyNovember 17, 2008Kevin Morrowkdmorrow@syr.edu Paul B. Gandel G’86, who has served as Syracuse University’s vice president for information technology and chief information officer (CIO) since…
Andrew Joncas Appointed as Inaugural Assistant Vice President for Enterprise Data and Artificial Intelligence
Information Technology Services (ITS) has announced the appointment of Andrew Joncas as the division’s first assistant vice president for enterprise data and artificial intelligence (AI). Joncas will report to Jeff Rubin, senior vice president for digital transformation and chief digital…
New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration
Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology Services (ITS) announced the change as part of the division’s ongoing commitment to providing the…
ITS Introduces New Way to Report Phishing Emails
To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported using Microsoft Outlook’s “Report Message” feature. This new method is faster and easier, ensuring that…
Navigating Cybersecurity: How to Be Your Own Human Firewall
Andrew McClurg, with Information Technology Services (ITS), is often asked how people can stay safe online to protect against scams and hackers. He breaks it down to some basic points to remember. “I always focus on four main things: passwords,…
Your Digital Guide to Campus: Apps, Web Resources and Social Accounts to Follow
For anyone new to the University community, there is often an overwhelming amount of information, resources and must-do items at the beginning of the school year. To help new community members navigate our large digital ecosystem, we’ve compiled some of…
University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve
Update, 11:20 a.m.: Information Technology Services (ITS) has resolved the issue with Microsoft. If users continue to experience difficulties, please contact ITS directly. As of Tuesday morning, the University is experiencing a significant slowdown with Microsoft services, including email. Users…
AirOrangeX Upgrade: Wi-Fi for All
On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username and password. In addition to offering the largest private wireless network in higher education, with…
Frequently Asked Questions About Answers Cloud Migration
This summer, Information Technology Services (ITS) will move the Answers knowledge base to the cloud, providing improved collaboration, new features and enhanced knowledge management and distribution. In advance of this migration, ITS has compiled the following list of frequently asked…
Syracuse University to Provide Aira Visual Interpreting Service to Campus Community
Syracuse University’s Information Technology Services (ITS) division has announced a new partnership to make the Aira Visual Interpreting Service available to the campus community at no cost, effective Friday, May 3. The University’s designation as an Aira Access Partner means…