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In the context of growing political polarization, the spread of misinformation, and increases in incivility and intolerance, how can the Twitter social networking service assess and improve the quality of its conversations?  Two researchers from the School of Information Studies (iSchool)…

Mehrzad Boroujerdi, professor of political science in the Maxwell School, was quoted in the Think Progress story “Lion’s tails and ‘demented words’: Sunday night’s intense U.S-Iran exchange Iranian President Hassan Rouhoni made a speech Sunday night that President Trump was quick to respond…

Anothony D’Angelo, a professor at Syracuse University’s Newhouse School and Director of public relations, was one of three public relations professionals recently quoted in the The Wall Street Journal in a story about Roseanne Barr’s racist tweets. D’Angelo wrote: “Roseanne Barr’s brand…

This fall, the Newhouse School will launch an innovative new course called Esports & Media, which is the first university course of its kind. Developed in close collaboration with social video service Twitch, the course will explore the rapidly growing world…

While it’s usually exciting news to hear new Twitter users are being added, the company has concerns about a surge of new, anonymous accounts being created across Asia. The worries stem from the ‘botmageddon’ that the U.S. saw this year,…

Twitter is starting to take strides to clean up ‘toxic interactions’ and posts online. They aim to use new partnerships and public help in doing so, something that social media expert and Newhouse professor Jennifer Grygiel says is a step…

Though it sounds surprising, Twitter just announced a first for the company: turning a profit. This was announced earlier this week, with the company saying that it earned $91 million in the fourth quarter, marking the first profits since the…

A recent New York Times investigation revealed that thousands of Twitter users purchased followers and retweets to expand upon their influence on the site. As public outcry followed, Newhouse social media professor Jennifer Grygiel discussed this in a CNET article,…

Twitter used to limit its users  to 140 characters. Now, the social media giant has doubled its allowed character count to 280 characters, changing up the landscape of the platform. For Agence Presse-France, Newhouse Professor Jennifer Grygiel spoke about how…

Social media has been the battle ground between political and social fights between between left and right-wing advocates and provocateurs.  iSchool Professor Jeff Hemsley was quoted in a Business Insider article on this topic, and why member of the far-right…