Search Results for: "information Technology Services" or "(ITS)"
Information Technology Services Warns of Scam Sextortion Emails
Several members of the University community, including faculty, staff and students, have notified Information Technology Services (ITS) that they recently received sextortion scam emails. It is important to know how to respond if you receive such an email. What Is…
Information Technology Services, Department of Public Safety Investigating Feb. 17 ‘Zoombombing’ Incident
Syracuse University’s Information Technology Services (ITS) and the Department of Public Safety are investigating a reported “Zoombombing” incident that occurred on Wednesday, Feb. 17, during a virtual meeting of a student organization. A participant reported that an unknown individual hacked…
Information Technology Services Takes Center Stage at NetApp Insight Conference
Thousands of information technology professionals gathered at the NetApp Insight Conference in Las Vegas last week to hear experts from such leading organizations as Centura Health, SAP, DreamWorks—and Syracuse University. Eric Sedore, associate chief information officer with Information Technology Services…
New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration
Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology Services (ITS) announced the change as part of the division’s ongoing commitment to providing the…
ITS Introduces New Way to Report Phishing Emails
To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported using Microsoft Outlook’s “Report Message” feature. This new method is faster and easier, ensuring that…
Navigating Cybersecurity: How to Be Your Own Human Firewall
Andrew McClurg, with Information Technology Services (ITS), is often asked how people can stay safe online to protect against scams and hackers. He breaks it down to some basic points to remember. “I always focus on four main things: passwords,…
Your Digital Guide to Campus: Apps, Web Resources and Social Accounts to Follow
For anyone new to the University community, there is often an overwhelming amount of information, resources and must-do items at the beginning of the school year. To help new community members navigate our large digital ecosystem, we’ve compiled some of…
University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve
Update, 11:20 a.m.: Information Technology Services (ITS) has resolved the issue with Microsoft. If users continue to experience difficulties, please contact ITS directly. As of Tuesday morning, the University is experiencing a significant slowdown with Microsoft services, including email. Users…
AirOrangeX Upgrade: Wi-Fi for All
On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username and password. In addition to offering the largest private wireless network in higher education, with…
Frequently Asked Questions About Answers Cloud Migration
This summer, Information Technology Services (ITS) will move the Answers knowledge base to the cloud, providing improved collaboration, new features and enhanced knowledge management and distribution. In advance of this migration, ITS has compiled the following list of frequently asked…