Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

Redesigned OptumRx Member Portal Improves Patient Management Experience

Wednesday, June 28, 2017, By Jaclyn D. Grosso
Share
faculty and staffhealth and wellness

OptumRx, the prescription drug benefit manager for employees and dependents enrolled in Syracuse University health plans, has redesigned its member portal to enhance members’ online experience. The new features allow users to more easily manage prescriptions and be more informed about their health care.

Optum RX logoAll members can register for access to the new portal and tools at optumrx.com.  Members who previously registered for access to the secure online member portal will need to re-register to get a new Optum ID.

Some of the enhancements include:

  • My Medicine Cabinet displays at-a-glance actions a member needs to take for all their medications;
  • Order Status allows members to track a home delivery order status, view estimated delivery dates and set notifications when an order is on hold;
  • the Proactive Savings Messaging advocates for members by providing proactive ways to save; and
  • there is the ability to request a new prescription at-home delivery or to transfer retail prescriptions to home delivery.

In addition, members can more thoroughly compare drug prices among five pharmacies with the drug-pricing tool and household access gives members the ability to manage prescriptions on behalf of family members.

OptumRx is continuing to add new features to the member portal throughout 2017 and 2018, including more integration of specialty prescriptions filled through BriovaRx.

Please contact OptumRx customer service at 866.854.2945 if you have questions about this new online experience and share your feedback with the HR Service Center at 315.443.4042 or email hrservice@syr.edu.

 

  • Author

Jaclyn D. Grosso

  • Recent
  • Ian ’90 and Noah Eagle ’19 Share a Love of Sportscasting and Storytelling (Podcast)
    Thursday, June 5, 2025, By John Boccacino
  • Rock Record Illuminates Oxygen History
    Thursday, June 5, 2025, By Dan Bernardi
  • What Can Ancient Climate Tell Us About Modern Droughts?
    Thursday, June 5, 2025, By News Staff
  • Blackstone LaunchPad Founders Circle Welcomes New Members
    Thursday, June 5, 2025, By Cristina Hatem
  • Syracuse Stage Concludes 2024-25 Season With ‘The National Pastime’
    Wednesday, June 4, 2025, By Joanna Penalva

More In Campus & Community

Blackstone LaunchPad Founders Circle Welcomes New Members

Syracuse University Libraries’ Blackstone LaunchPad welcomed 34 graduates of the Class of 2025 as new members of the Founders Circle. They were selected in recognition of launching or leading ventures at the University while students, as well as contributing to…

Neal Powless Inducted Into American Indian Athletic Hall of Fame

You could say that lacrosse is in Neal Powless’s blood. Powless G’08, the University ombuds, is a member of the Onondaga Nation Eel Clan. He is the son, grandson and brother of legendary lacrosse players. Powless picked up a lacrosse…

The Milton Legacy: Romance, Success and Giving Back

Growing up, Stacey Milton Leal ’75 and Chris Milton heard countless stories about how Syracuse University brought their parents together in what would turn out to be a fairy tale romance with a happy forever ending. So it was no…

Syracuse University Libraries’ Information Literacy Scholars Produce Information Literacy Collab Journal

Earlier this month, Syracuse University Libraries’ Information Literacy Scholars published their first open access information literacy journal, Information Literacy Collab (ILC). It is available on SURFACE, the University’s open access institutional repository. ILC is a diamond open-access publication by and…

Trip to Atlanta Gives Falk Students ‘Real-World’ Opportunities and Connections

The city of Atlanta is home to professional sports franchises in major leagues: Atlanta United FC (Major League Soccer), the Braves (Major League Baseball), Dream (WNBA), Falcons (NFL), and Hawks (NBA). Atlanta also features professional teams in lacrosse, rugby, and…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.