“The state of the workforce 2020: covid-19 catalyzes a reckoning.”

Julie Niederhoff, associate professor of supply chain management in the Whitman School, was quoted in the Provisioner Online story “The state of the workforce 2020: covid-19 catalyzes a reckoning.” Niederhoff, an expert in human behavior and operations, says that companies need to create more robust and flexible work models moving forward after the pandemic. “To operate in a world of disruptions and uncertainty, companies need more robust flexibility and contingency plans, which are expensive — think of them like a good insurance policy,” says Niederhoff.