Syracuse University, in partnership with Excellus BlueCross BlueShield, has expanded coverage for individuals enrolled in its health plans to include access to telemedicine. If a member’s health care provider, including a behavioral health provider, offers virtual and telephonic options for care, those services are covered under the plan.
In addition, members have access to MDLIVE, a national telemedicine provider that gives patients 24/7 access to a network of board-certified doctors, pediatricians and licensed therapists that can treat more than 50 non-emergency conditions, via a computer, mobile device or by calling 866.692.5045 (TTY: 800.770.5531).
During the coronavirus (COVID-19) global health emergency, member cost-sharing for all eligible in-network telemedicine services will be waived to ensure appropriate access to care. Additional information on telemedicine and how to schedule an MDLIVE visit can be found here.
