Winter Break/Green Days Information

Offices and services that will be open on a reduced schedule during Green Days/Winter Break:

ADVANCEMENT AND EXTERNAL AFFAIRS

Advancement Services will have limited staff working Dec. 26, 2017 through Jan. 2, 2018, to process year-end gifts.

ATHLETICS

Staff from athletic communications, administration, marketing, sports medicine, equipment, track and field, women’s basketball, men’s basketball and women’s lacrosse will be in sporadically from Dec. 23, 2017 to Jan. 2, 2018. The athletic department complex will not be open to the public during this time (except designated times Dec. 27-29 when camps are taking place).

Men’s basketball games will be held in the Carrier Dome on Dec. 27 and 31, 2017. The box office schedule is as follows:

  • Saturday, Dec. 23 to Tuesday, Dec. 26, 2017—closed
  • Wednesday, Dec. 27—open at 10 a.m. (SU vs. Eastern Michigan, 7 p.m.)
  • Thursday, Dec. 28 and Friday, Dec. 29, 2017—10 a.m. to 4:30 p.m.
  • Saturday, Dec. 30, 2017—closed
  • Sunday, Dec. 31, 2017—open at 2 p.m. (SU vs. Virginia Tech, 6 p.m.)
  • Monday, Jan. 1 and Tuesday, Jan. 2, 2018—closed
  • Wednesday, Jan. 3, 2018—resume normal business hours at 8:30 a.m.

BOOKSTORE

The Bookstore’s online store will be available for customer orders at http://bookweb.syr.edu. Orders received after Dec. 21, 2017 will be processed beginning Jan. 3, 2018.

BURSAR’S OFFICE

Student account payments may be made by credit or debit card or via EFT through MySlice. Information about payment options may be found here: http://bursar.syr.edu/make-a-payment/.

Questions may be directed via e-mail to the Bursar’s Office at bursar@syr.edu. This email address will be monitored and responded to as quickly as possible over Green Days.

CAMPUS BUS SHUTTLE

Beginning Saturday, Dec. 16, 2017, campus shuttle service will operate on a reduced schedule until the conclusion of Winter Break. For schedule updates, visit http://parking.syr.edu. If a matter is urgent, on-call staff can be contacted through the Department of Public Safety at 315.443.2224.

COUNSELING CENTER 

In the event of a mental health emergency during the Winter Break/Green Days, or if there is a need to contact a member of the Sexual and Relationship Response Team, 24-hour services remain available. These services can be accessed by calling 315.443.4715

CUSTODIAL SERVICES 

Custodial Services will be provided, on a reduced basis, in academic and administrative buildings. If assistance is needed, call 315.443.1234.

DELIVERIES 

Deliveries and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Materials Distribution at 315.443.1940

DELIVERIES (UPS and FedEx)

The Purchasing Department, based on department-submitted instructions, will make arrangements for UPS and FedEx deliveries to those departments. Departments for which staff will be working in locked buildings will need to contact the Purchasing Department to coordinate delivery instructions. If your department has a specific request pertaining to UPS or FedEx deliveries, contact Sarah Michaels in Purchasing at 315.443.2281 or purchase@syr.edu to make delivery arrangements. Please provide the days that the office will be staffed, the normal delivery location and the temporary delivery location.

DISABILITY BENEFITS AND WORKERS’ COMPENSATION BENEFIT PAYMENTS

Disability benefits checks will be processed in advance. All Disability benefits checks will be processed through the payroll system, for those that don’t use the direct deposit option checks will be mailed to the employee’s home address by the Payroll Department during the week of Dec. 25, 2017. For assistance with Workers’ Compensation checks, please contact our third party administrator, PMA, at 1.888.476.2669. For assistance during Green Days, contact Michaele DeHart at mdehart@syr.edu or 315.741.0408.

DISBURSEMENTS

In anticipation of Green Days, Disbursements will not be processing payments after Thursday, Dec. 21, 2017. The last payment run will be the night of Thursday, Dec. 21, 2017 for distribution and handling on Friday, Dec. 22, 2017. After Thursday, normal processing will not resume until Wednesday, Jan. 3, 2018.

To ensure timeliness of payments your department may have, please make appropriate arrangements to have requests in the Disbursements Department on or before 2 p.m. on Thursday, Dec. 14, 2017. Requests will be processed in the order in which they are received.

Types of payments to consider for planning purposes…

  • Time-sensitive requisitions/invoices
  • Cash advances for travel scheduled at the end of December 2017
  • Clearing any outstanding cash advances for travel on or before the week of Dec.11, 2017
  • Travel vouchers for month of December
  • Wire transfers – foreign and domestic

Credit card reconciliations for the Dec. 4, 2017 statement date should be completed and submitted to Disbursements by Thursday, Dec. 14, 2017.

Questions may be directed to Mary Jo Alaimo at 315.443.3148 or malaimo@syr.edu.

DRUMLINS

The tennis club will be open Dec. 22 from 6:30 a.m. to 10 p.m.; Dec. 23 from 8 a.m. to 4 p.m.; Dec. 24 from 8 a.m. to 11 a.m.; closed Dec. 25; open Dec. 26-28 from 6:30 a.m. to 9 p.m.; Dec. 29 from 6:30 a.m. to 8 p.m.; Dec. 30 from 8:00 a.m. to 4 p.m.; Dec. 31 from 8 a.m. to 2 p.m.; Jan. 1, 2018, from 9 a.m. to 1 p.m.; Jan. 2, from 6:30 a.m. to 9 p.m., returning to normal hours on Jan. 3. Call 315.446.2323 for court times and reservations.

The Banquet Sales Office will be closed Dec. 24-25, and returning to normal hours on Tuesday, Dec. 26, 2017. Appointments are available by calling 315.446.8511, ext. 323.

The golf shop will close on Saturday, Dec. 23, and remain closed through Jan. 7, 2018.  The shop will re-open on Monday, Jan. 8, 2018.

Pascale Italian Bistro at Drumlins will be closed Dec. 24-25; open Dec. 26-30 during normal hours; closed Dec. 31 – Jan. 4, 2018, returning to normal hours on Jan. 5, 2018. Call 315.446.8511, or visit the website at www.pascaledrumlins.com.

The business and management offices will be closed beginning Dec. 23, 2017, and reopen on Wednesday, Jan. 3, 2018.

ENERGY SYSTEMS and SUSTAINABILITY MANAGEMENT 

The Energy Management Operations Center is staffed 24/7. For building systems scheduling questions or concerns, call 315.443.1535.

For building access issues, contact the Department of Public Safety at 315.443.2224.

ENROLLMENT AND THE STUDENT EXPERIENCE

Contact Bill Longcore at 315.420.9358, if issues arise during this time.

ENVIRONMENTAL HEALTH AND SAFETY SERVICES

The Environmental Health and Safety Services Office will have on-call staff available to assist in the event of an environmental incident, chemical spill, radiation incident, biological materials incident, petroleum spill, etc., during the Green Days period. Environmental Health’s on-call staff can be contacted through the Department of Public Safety at 315.443.2224.

EQUAL OPPORTUNITY, INCLUSION AND RESOLUTION SERVICES

The office will be available to employees by email at equalopp@syr.edu or TitleIX@syr.edu. Email will be checked once a day on Green Days, and emergencies will be addressed within 24 hours.

FIRE AND LIFE SAFETY SERVICES

Fire and Life Safety Services will be staffed on campus each Green Day from 7:30 a.m. to 4 p.m. and will provide services as necessary. If Fire and Life Safety Services assistance is needed, call 315.443.5474 or the Department of Public Safety at 315.443.2224.

FOOD SERVICES

Food Services will be open for athletic and special events as scheduling dictates.  Click here for the hours of operation for campus cafes during Winter Break.

HEALTH SERVICES

24-hour on-call service is available at 315.443.9005.

HOUSING, MEAL PLAN AND I.D. CARD SERVICE CENTERS

Staff will monitor the Housing email account and will respond to emergency concerns only. If you have an emergency that requires immediate attention, contact the Department of Public Safety at 315.443.2224.

HUMAN RESOURCES

On Dec. 27, 28 and 29, 2017, the office will be available to employees through the HR Service Center by calling and leaving a message at 315.443.4042, or by email at hrservic@syr.edu. This voice and email service will be checked twice daily on Green Days, and emergencies will be addressed promptly.

ITS SUPPORT

ITS will be monitoring computing and network services throughout the Winter Break and will respond appropriately if system-wide problems occur.  All times shown below are Eastern Time.

Telephone and email support hours

During Winter Break assistance is available from an ITS support staff member by calling 315.443.2677 or by emailing help@syr.edu as follows:

Dec. 27-29 Open 8 a.m. – 5 p.m.
Jan. 3-5, 2018 Open 8 a.m. – 5 p.m.
Jan. 8-12 Open 8 a.m. – 5 p.m.
Jan. 13-14 Open 10 a.m. – 6 p.m.

For ITS support during days and times outside those listed above, please email help@syr.edu or call 315.443.2677. If you choose to call, follow the automated prompts and leave a message for the on-call ITS staff. On-call support is applicable before/after the open hours listed above and on the following dates:

Dec. 23-26, 2017
Dec. 30, 2017 -Jan. 2, 2018
Jan. 6-7, 2018

Jan. 15, 2018

Walk-In Support hours

The ITS walk-in Service Center in Room 1-227 of the Center for Science and Technology will operate as follows:

 

Dec. 16-17                        Closed

Dec. 18-21                        Open 10 a.m. – 5 p.m.

Dec. 22                             Open 10 a.m. – 3 p.m.

Dec. 23 – Jan. 2, 2018         Closed

Jan. 3-5                           Open 10 a.m. – 4 p.m.

Jan. 6-7                            Open Noon – 4 p.m.

Jan. 8-12                          Open 10 a.m. – 4 p.m.

Jan. 13-15                        Open Noon – 6 p.m.

 

The Service Center will resume regular business hours on Tuesday, Jan. 16, 2018

The Administrative Computing Services (ACS) Help Desk (formerly the ECM Help Desk) will be providing computing support from 8:30 a.m. to 5 p.m. EST on Green Days, Wednesday, Thursday, and Friday, December 27, 28, and 29, 2017. Please call 315.443.4363 or email acshelp@syr.edu if you require assistance during this time. Please note that ACS walk-ups will not be available; you must call or email for support.

LIBRARY

Bird Library will be open from noon to 6 p.m. on Dec. 27-29, 2017, during the upcoming Green Days. All other library locations will be closed. Please visit http://library.syr.edu/hours/ for a listing of specific hours of operations during Intersession.

MAIL SERVICES/MATERIALS DISTRIBUTION

Deliveries and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Mail Services at 315.443.2803 or Materials Distribution at 315.443.1940. Mail delivery and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Mail Services at 443.2803.

MAINTENANCE REQUESTS

Maintenance requests for academic and administrative buildings may be requested using the online form at http://facilities.syr.edu/physical-plant-service-requests/. For emergencies, contact Physical Plant immediately at 315.443.1234.

Maintenance requests for residence halls, dining facilities or South Campus apartments may be may be requested using the online form at http://facilities.syr.edu/fixit-request-form/. For emergencies, please contact FIXit immediately at 315.443.4948.

MEDIA QUERIES/NEWS SERVICES

The Office of News Services voice mail, 315.443.3784, will be monitored regularly over the Green Days and an on-call number is provided to the media. Urgent media inquiries should be directed to Sarah Scalese, associate vice president for university communications, at sescales@syr.edu.

PAYCHECK DISTRIBUTION AND PAYROLL

Instructions on paycheck distribution, payroll deadlines, and related FAQs may be found on their website.  Please see below for the links.

 

Paycheck distribution

Payroll Deadlines

Payroll Frequently Asked Questions

 

PUBLIC SAFETY

The Department of Public Safety will remain open 24/7 during the Winter Break. For emergencies or assistance, call 315.443.2224 or text or email 711@syr.edu.

RECREATION SERVICES

Marshall Square Mall Fitness Center Hours of Operation

Closed Friday, Dec. 22 through Monday, Dec. 25, 2017

Closed Saturday, Dec. 30, 2017 through Tuesday, Jan. 2, 2018

Open:

  • Monday, Dec. 18-Thursday, Dec. 21, 2017, 11 a.m.-4 p.m.
  • Tuesday, Dec. 26-Friday, Dec. 29, 2017, 11 a.m.-6 p.m.
  • Wednesday, Jan. 3- Friday, Jan. 5, 2018, 11 a.m.-6 p.m.

Archbold/Flanagan Recreation Facilities Hours of Operation

Closed Monday, Dec. 18, 2017 through Tuesday, Jan. 2, 2018

Tennity Ice Pavilion

Closed Saturday, Dec. 23, 2017 through Tuesday, Jan. 2, 2018

RESEARCH INTEGRITY AND PROTECTIONS

Facility technicians will report to work every day during the period from Dec. 23, 2017 though Jan. 2, 2018, in order to perform essential duties in the LSC, CST and ISR facilities. For emergencies or assistance, call Public Safety at 315.443.2224.

SCHINE BOX OFFICE

The Schine Box Office will be open on the following dates and times:

  • Monday, Dec. 18 to Friday, Dec. 22, 2017, from 10:30 a.m. to 1:30 p.m.
  • Thursday, Jan. 4 and Friday, Jan. 5, 2018, from 10:30 a.m. to 1:30 p.m.
  • Thursday, Jan. 11 and Friday, Jan. 12, 2018, from 10:30 a.m. to 1:30 p.m.
  • Normal business hours will resume on Tuesday, Jan. 16, 2018

SNOW CLEARING

Normal snow clearing activities will take place. If assistance is needed, call 315.443.1234.

SPONSORED PROGRAMS

The Office of Sponsored Programs (OSP) will have limited staff checking email during the Winter Break/Green Days period. OSP can be contacted at ospoff@syr.edu or Stuart Taub can be contacted directly at staub@syr.edu.

Submission of applications with deadlines during the Winter Break/Green Days period should be coordinated with OSP staff in advance of the break to ensure timely review and authorization.

STEAM STATION/CHILLED WATER PLANT

The Steam Station is staffed 24/7. Please contact the control room at 315.443.5105 for any steam- or chilled-water related problems.

STUDENT ASSISTANCE

The Division of Enrollment and the Student Experience staff is on call during Green Days in the event of a student emergency. Contact the Department of Public Safety at 315.443.2224 for assistance.

SU ABROAD

The general voicemail (800.235.3472 or 315.443.3471) and email (suabroad@syr.edu) will be checked regularly; urgent calls and pressing inquiries will be returned as soon as possible. For more information, visit the SU Abroad website, http://suabroad.syr.edu.

The schedule for the University’s Abroad Centers is as follows:

SU BEIJING

Closed Monday, Jan. 1, 2018

 

SU FLORENCE

Closed Dec. 24, 2017 through Jan. 1, 2018

 

SU HONG KONG

Closed Dec. 25 and 26, 2017 and Jan. 1, 2018. Center hours will 9 a.m. to 5 p.m., Dec. 20, 2017 through Jan. 5, 2018

 

SU LONDON

Closed Dec. 16, 2017 through Jan. 1, 2018

 

SU MADRID

Closed Dec. 23, 2017 through Jan. 1, 2018

 

SU SANTIAGO

Closed Dec. 23, 2017 through Jan. 2, 2018

Closed for summer break from Jan. 3 through Jan. 26, 2018

 

SU STRASBOURG

Closed Dec. 23, 2017 through Jan. 1, 2018

TREASURER’S OFFICE (621 Skytop)

Critical functions will continue to be performed, including security gift processing, bank transfers and electronic payments. For questions related to Treasurer’s Office functions, please call 315.443.2474 or contact us by email at treasoff@syr.edu. Any requests for the Treasurer’s Office of an urgent nature should be directed to David Smith at 315.420.2357

UNIVERSITY CREDIT CARD

Staff will be available to handle any issues relating to University procurement or credit cards by phone at 315.443.1957, or by email at rmpyland@syr.edu.