Orange Appreciation Days/Winter Break Information

In continuation of Syracuse University’s commitment to providing comprehensive benefits and in appreciation of the contributions of faculty and staff, the University will be operating under its Holiday Schedule and Orange Appreciation Days format for the Winter Break period from 5 p.m. Wednesday, Dec. 23, 2020, through Friday, Jan. 1, 2021. Normal business hours will resume on Monday, Jan. 4, 2021.

In addition to the regular University holidays of Dec. 24, 25 and 31 and Jan. 1, the following days have been designated as paid Orange Appreciation Days: Dec. 28, 29 and 30.

Units providing essential services that will remain operational during the Winter Break include Public Safety and Facilities Services. Beginning at 5 p.m. on Wednesday, Dec. 23, all buildings will be on a reduced occupancy schedule, and temperatures in most areas will be set at 60 degrees.

Services during Orange Appreciation Days/Winter Break

ADMISSIONS and ENROLLMENT PROCESSING

Admissions and Enrollment Processing will be closed from Dec. 24, 2020, through Jan. 3, 2021, and will reopen on Jan. 4 at 8:30 a.m.

ADVANCEMENT AND EXTERNAL AFFAIRS

The division will have staff working related to the receipt and processing of fundraising gifts. Advancement Services staff will maintain business hours on Dec. 24, 28, 29, 30 and 31.

BOOKSTORE

In observation of the University’s holidays and Orange Appreciation Days, the store will be closed Dec. 24, 2020, through Jan. 3, 2021. During this time the online store will be available for customer orders at http://bookweb.syr.edu. Orders received on or after Dec. 23 will be processed beginning Jan. 4. Staff will be available beginning Jan. 4 at 8:30 a.m. Due to Schine renovations, the store will reopen for in-person shopping later in January. Please contact us at bookstore@syr.edu with questions or for assistance.

BUILDING OCCUPANCY

The University will be operating under its holiday schedule and Orange Appreciation Days format for the Winter Break period from 5 p.m. on Wednesday, Dec. 23, 2020, through Friday, Jan. 1, 2021.

During the Holiday/Orange Appreciation Days period:

  • All academic and administrative buildings will be locked or closed.
  • Building temperatures will be lowered to 60 degrees, unless prior arrangements have been made.

Request for Building Access:

If you require your building to be open over the Winter Break/Orange Appreciation Days period, please submit a request to your building coordinator, noting the specific dates and times. Requests should be made by 5 p.m. Wednesday, Dec. 16. (Note that faculty and staff will be able to access all buildings, as usual, by swiping their SU I.D. cards, even when the buildings are locked.)

Request for Adjustments to Temperature and Lighting:

Deans, directors and department heads may submit a detailed request for adjustments to temperature and lighting during the Winter Break/Orange Appreciation Days period. Please review the University’s temperature guidelines. We ask that requests be made using the online form by 5 p.m. Wednesday, Dec. 16. Requests will be reviewed and approved by either the vice president and chief facilities officer or the provost.

Important: Buildings Not Included in Winter Break Reduced Occupancy Schedule

The following buildings will be excluded from the temperature setback, and will remain on normal access, temperature and lighting settings:

  • Heroy Geology Laboratory
  • Bowne Hall – Fourth Floor
  • Lyman Hall – Fourth Floor
  • Sims Hall – Department of Public Safety
  • Center for Science and Technology
  • Bird Library — Bird Library intersession hours, virtual hours and alternate services are listed on the library website
  • Life Sciences Complex
  • Link Hall
  • Physics Building
  • Ensley Athletic Center
  • South Campus Library Facility
  • Manley Field House
  • Carmelo Anthony Center
  • Tennity Ice Rink
  • Crouse Hinds Hall

Additional information regarding Orange Appreciation Days/Winter Break services and resources may be found at:

Questions on building occupancy can be directed to the Department of Energy Systems and Sustainability Management, 315.443.1535 or energy@syr.edu.

BURSAR’S OFFICE

In continuation of Syracuse University’s commitment to providing comprehensive benefits and in appreciation of the contributions of faculty and staff, the Bursar’s Office will be closed from Dec. 24, 2020 through Jan. 3, 2021, and will reopen on Jan. 4 at 10 a.m. Student account payments may be made by credit or debit card or via EFT through MySlice. Information about payment options can be found here http://bfas.syr.edu/bursar/make-a-payment/

Questions may be directed via e-mail to the Bursar’s Office at bursar@syr.edu. This email address will be monitored and responded to as quickly as possible during this time.

CAMPUS BUS SHUTTLE

The campus shuttle service will operate on a reduced schedule until the conclusion of Winter Break. For schedule updates, visit http://parking.syr.edu. If a matter is urgent, on-call staff can be contacted through the Department of Public Safety at 315.443.2224.

CAMPUS PLANNING, DESIGN AND CONSTRUCTION

The Office of Campus Planning, Design and Construction will be closed from Dec. 24, 2020 through Jan. 3, 2021. For additional information contact us at cpdc@syr.edu

CASH OPERATIONS (Bowne Hall)

The Cash Operations offices at Bowne Hall will be closed. For questions, email e-cashops@syr.edu.

COUNSELING 

Counseling will be closed from Dec. 24, 2020 through Jan. 3, 2021. However, in the event of a mental health emergency, or if there is a need to contact a member of the Sexual and Relationship Response Team, 24-hour services remain available. These services can be accessed by calling 315.443.8000.

CUSTODIAL SERVICES 

Custodial Services will be provided, on a reduced basis, in academic and administrative buildings. All residence halls closed on Nov. 25, and no custodial services will be provided. If assistance is needed, call 315.443.1234.

DEAN OF STUDENTS OFFICE

The Dean of Students Office is closed from Dec. 24, 2020 through Jan. 3, 2021; however, Division of Enrollment and the Student Experience staff is on call during Orange Appreciation Days in the event of a student emergency; please contact the Department of Public Safety at 315.443.2224 for assistance. For 24/7 health and wellness support, contact the Barnes Center at The Arch at 315.443.8000.

DELIVERIES 

Deliveries and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Materials Distribution at 315.443.1940.

DELIVERIES (UPS and FedEx)

Materials Distribution will be operating/delivering Monday through Friday 7 a.m.-3:30 p.m. from Dec. 24, 2020 thru Jan. 4, 2021, with the exceptions of Dec. 25, 2020 and Jan. 1, 2021. If your department has a specific request pertaining to deliveries over the Winter Break, please fill out the attached form and email to e-materials@syr.edu.

DISABILITY BENEFITS AND WORKERS’ COMPENSATION BENEFIT PAYMENTS

Disability benefits checks will be on regular payroll schedule. For those who don’t use the direct deposit option, checks will be mailed to the employee’s home address by the payroll department during the week of Dec. 21. For assistance with Workers’ Compensation checks, please contact our third-party administrator, PMA, at 1.888.476.2669. For assistance during Orange Appreciation Days, contact Sheera Buckley at slbuck01@syr.edu or 315.416.9066.

DISBURSEMENTS

Disbursements will not be processing payments after Tuesday, Dec. 22, 2020. The last payment run will be the night of Tuesday, Dec. 22, for distribution and handling on Wednesday, Dec. 23. Normal processing will resume on Monday, Jan. 4, 2021.

To ensure timeliness of payments your department may have, please make appropriate arrangements to have requests into the Disbursements department on or before 2 p.m. on Tuesday, Dec. 15. Requests will be processed in the order in which they are received.

Types of payments to consider for planning purposes:

  • Time-sensitive requisitions/invoices
  • Cash advances for travel scheduled at the end of December
  • Clearing any outstanding cash advances for travel on or before the week of Dec. 7, 2020
  • Travel vouchers for the month of December
  • Wire transfers—foreign and domestic

Credit card reconciliations for the Dec. 4 statement date should be completed and submitted to Disbursements by Tuesday, Dec. 15.

Questions may be directed to Mary Jo Alaimo at 315.443.3148 or malaimo@syr.edu.

DRUMLINS

The Tennis Club will be open Dec. 20, 8 a.m.–8 p.m.; Dec. 21-23, 8 a.m.-10 p.m.; Dec. 24, 8 a.m.–1 p.m.; Dec. 25, closed; Dec. 26, 8 a.m.–4 p.m.; Dec. 27, 8 a.m.–6 p.m.; Dec. 28–30, 8 a.m.–10 p.m.; Dec. 31, 8 a.m.–2 p.m.; Jan. 1, 9 a.m.–1 p.m.; Jan. 2, 8 a.m.-4 p.m.; Jan. 3, 8 a.m.–8 p.m. Call 315.446.2323 for court times and reservations.

The Banquet Sales Office is closed. Please contact sgould@sheratonsyracuse.com.

The Golf Shop will be closed beginning Dec. 22 and will reopen on Jan. 4.

The business and management offices will be closed beginning Dec. 24 and will reopen on Jan. 4.

Pascale Italian Bistro at Drumlins is closed until spring.

ENERGY SYSTEMS AND SUSTAINABILITY MANAGEMENT 

The Energy Management Operations Center is staffed 24/7. For building systems scheduling questions or concerns, call 315.443.1535.

For building access issues, contact the Department of Public Safety at 315.443.2224.

ENROLLMENT MANAGEMENT

Enrollment Management will be closed from Dec. 24, 2020, through Jan. 3, 2021, and will reopen on Jan. 4 at 8:30 a.m.

ENVIRONMENTAL HEALTH AND SAFETY SERVICES

Environmental Health and Safety Services will have on-call staff available to assist in the event of a hazardous materials spill or emergency during Winter Break/Orange Appreciation Days. Environmental Health’s on-call staff can be contacted through the Department of Public Safety at 315.443.2224.

EQUAL OPPORTUNITY, INCLUSION AND RESOLUTION SERVICES

The Office of Equal Opportunity, Inclusion and Resolution Services will be closed in observance of the holidays on Dec. 24-25 and 31, 2020 and Jan. 1, 2021. On Dec. 28, 29 and 30, this year’s designated Orange Appreciation Days, the office will be available to employees by email at equalopp@syr.edu or TitleIX@syr.edu. Email will be checked once a day on Orange Appreciation Days, and emergencies will be addressed within 24 hours. The office will return to normal business hours on Jan. 4 at 8:30 a.m.

FINANCIAL AID AND SCHOLARSHIP PROGRAMS

The Office of Financial Aid and Scholarship Programs will be closed from Dec. 24, 2020 to Jan. 3, 2021 and will reopen on Jan. 4.

FIRE AND LIFE SAFETY SERVICES

Fire and Life Safety Services will be staffed and providing normal services during the Winter Break except on the University’s recognized holidays of Christmas and New Year’s Day. If Fire and Life Safety Services assistance is needed, call 315.443.5474 or the Department of Public Safety at 315.443.2224.

FOOD SERVICES

Hours of operation for campus cafés during Winter Break can be found at https://foodservices.syr.edu/hours/.

HEALTH CARE AT THE BARNES CENTER AT THE ARCH

Health care at the Barnes Center will be closed from Dec. 24, 2020 through Jan. 3, 2021; 24-hour on-call service is available at 315.443.8000.

HENDRICKS CHAPEL

The chapel will be closed to visitors. Hendricks Chapel staff will be available with limited email access from Thursday, Dec. 24 through Sunday, Jan. 3. The chapel’s food pantry is accessible by appointment only. To schedule an appointment, contact Syeisha Byrd at 315.706.4526. Hendricks Chapel chaplains remain available via their contact information that can be found online at the chapel’s website.

HOUSING, MEAL PLAN AND I.D. CARD SERVICE CENTERS

The Housing, Meal Plan and I.D. Card Service Centers at 206 Steele Hall and 210 Goldstein Student Center will be closed. Staff will monitor the Housing email account and will respond to emergency concerns only. If you have an emergency that requires immediate attention, contact the Department of Public Safety at 315.443.2224.

HUMAN RESOURCES

The Office of Human Resources will be closed on the University holidays: Dec. 24, 25, 31, 2020, and Jan. 1, 2021. On Dec. 28, 29 and 30, this year’s designated Orange Appreciation Days, the office will be available to employees through the HR Service Center by calling and leaving a message at 315.443.4042 or by email at hrservic@syr.edu. This voice and email service will be checked twice daily on Orange Appreciation Days, and emergencies will be addressed promptly. All other matters will be addressed when the University returns to normal business hours, 8:30 to 5 p.m., on Monday, Jan. 4, 2021.

ITS SUPPORT

ITS will monitor computing and network services throughout Winter Break and will respond appropriately if system-wide problems occur. All times shown below are Eastern Time. You can find normal business support hours and special holiday support hours at its.syr.edu/supportsvc.

ITS Help Desk Support Hours

During Winter Break, ITS support staff is available by calling 315.443.2677, by emailing help@syr.edu or by chatting with us on Answers.syr.edu or its.syr.edu at the following times:

Dec. 10-23: Regular business hours
Dec. 26: 9 a.m. to 5 p.m.
Dec. 27-30: 9 a.m. to 8 p.m.

For ITS support during days and times outside those listed above, please email help@syr.edu or call 315.443.2677. If you choose to call, follow the automated prompts and leave a message for the on-call ITS staff. On-call support is available outside the hours listed above and on the following dates:

Dec. 24-25
Dec. 31
Jan. 1

The ITS Help Desk will resume regular business hours on Saturday, Jan. 2.

ITS Service Center In-Person Support Hours*

The ITS Service Center in Room 1-227 of the Center for Science and Technology will be closed starting Dec. 10, 2020, through Monday, Jan. 18, 2021.

The ITS Service Center will reopen by appointment only on Tuesday, Jan. 19, 2021. Users needing assistance should begin by calling 315.443.2677.

*In-person support hours are subject to change based on the campus response to COVID-19 and Winter Welcome activities.

LIBRARY

The library is closed from Dec. 24, 2020 through Jan. 3, 2021 and will reopen on Jan. 4.

MAIL SERVICES

Deliveries and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Mail Services at 315.443.2803 or a list of forms can be found at https://bfas.syr.edu/facilities/mail-services/.

Completed forms should be e-mailed to mailsrvc@syr.edu.

MAINTENANCE REQUESTS

Maintenance requests for academic and administrative buildings may be requested by contacting Facilities Services immediately at 315.443.1234.

Maintenance requests for residence halls, dining facilities or South Campus apartments may be requested by contacting Facilities Services immediately at 315.443.1234.

MATERIALS DISTRIBUTION

Deliveries and pick up will be provided to departments requesting service. Arrangements for service can be requested by contacting Materials Distribution at 315.443.1940 or a list of forms can be found at: https://bfas.syr.edu/facilities/materials-distribution/. Service requests should be e-mailed to e-materials@syr.edu.

MEDIA QUERIES/UNIVERSITY COMMUNICATIONS

The SU media relations team’s voice mail, 315.443.3784, will be monitored regularly over the Orange Appreciation Days and an on-call number is provided to the media. Urgent media inquiries should be directed to Sarah Scalese, senior associate vice president for University communications, at sescales@syr.edu.

PAYCHECK DISTRIBUTION

Weekly Pay Immediately Prior to Winter Break

Weekly pay for the work week ending Dec. 16, 2020, will be paid on Wednesday, Dec. 23, 2020. Paper paychecks will be delivered to the employee’s permanent address; direct deposit will be available to individuals’ accounts. Employees who have not signed up for direct deposit and will therefore receive a paper paycheck should ensure their permanent address is accurate by going to MySlice, My Profile, Addresses.

All paper paychecks dated Wednesday, Dec. 2, 2020 and continuing until further notice will be delivered via U.S. mail to each employee’s permanent address. As a reminder, anyone with a NetID and password is able to set up direct deposit through MySlice.

Weekly and Semi-Monthly Pay During Winter Break

Pay for the work week ending Dec. 23, 2020 will be paid on Wednesday, Dec. 30, 2020. The semi-monthly pay period ending Dec. 31, 2020 will be paid on Thursday, Dec. 31, 2020. This is the last paycheck of the calendar year 2020 Form W-2 reporting period.

Employees who have not signed up for direct deposit and will therefore receive a paper paycheck should ensure their permanent address is accurate by going to MySlice, My Profile, Addresses. Weekly paper paychecks dated Dec. 16, 23, and 30 2020 and semi paper paychecks dated Dec. 15, and Dec. 31, 2020 will be mailed via U.S. Postal Service.

Direct deposit for the weekly payroll will be available in individuals’ accounts on Wednesday, Dec. 23, and 30, 2020.  Direct deposit for the semi-monthly payroll will be available to individuals’ accounts on Thursday, Dec. 31, 2020. Payments by direct deposit can be viewed anytime on MySlice, under Employee Services, Human Resources and Payroll Services.

Weekly Pay Immediately After Winter Break

Pay for the work week ending Dec. 30, 2020 will be paid on Wednesday, Jan. 6, 2021. This is the first check of the calendar year 2021 Form W-2 reporting period.

Paper paychecks will be delivered to the employee’s permanent address; direct deposit will be made to account(s).

PAYROLL DEADLINES

Weekly Payroll Deadlines Immediately Prior to Winter Break

The week ending Wednesday, Dec. 16, 2020, paid on Wednesday, Dec. 23, 2020:

  • Time approval is due by 3 p.m. on Thursday, Dec. 17, 2020.
  • Online RAP approval is due by 5 p.m. on Thursday, Dec. 17, 2020.

Semi Payroll Deadlines Immediately Prior to Winter Break

  • Semi online RAPs for the pay period ending Dec. 31, 2020 are due by 5 p.m. Tuesday, Dec. 22, 2020.

Weekly Payroll Deadlines During Winter Break

The week ending Wednesday, Dec. 23, 2020, paid on Wednesday, Dec. 30, 2020:

  • Time approval is due by 10 a.m. on Monday, Dec. 28, 2020.
  • Online RAP approval is due by 10 a.m. on Monday, Dec. 28, 2020.

Any employees’ time that is submitted but not approved by the deadline will be approved by the Payroll Office. Employees will be paid (or not paid) based upon the time that has or has not been submitted in the system. Any adjustments or corrections will have to be submitted for payment in the following pay period.

There will be no special checks processed.

PAYROLL FREQUENTLY ASKED QUESTIONS

If I do not have direct deposit, how will I get my paycheck on Dec. 23, and 30, 2020?

Paychecks will be mailed to your permanent address. You can verify your permanent address is accurate by going to MySlice, My Profile, Addresses.

Where can I sign up for direct deposit?

Log onto https://myslice.syr.edu and select “Human Resources and Payroll Services.”

Why might I not receive a paycheck at my home by Dec. 23, 2020?

Several reasons could result in you not receiving your paper paycheck on or before Dec. 23, 2020. Your permanent address in MySlice has to be correct. For example, if you have moved and did not change your address, the paper paycheck will be delivered to the address per MySlice and either forwarded to your new address (if you have filed a change of address form with the U.S. Postal Service) or it will be returned to Payroll. Either case will result in potentially significant delays in your receipt of your paper paycheck.

What happens if my permanent address is incorrect in MySlice?

Since paper paychecks will be delivered by the U.S. Postal Service, Syracuse University cannot control, track or locate your paycheck once mailed. If you have filed a change of address form with the U.S. Postal Service to forward your mail, delivery of your paycheck will be delayed. If no such form has been filed, the paper paycheck will be returned to Payroll. Either case will result in potentially significant delays in your receipt of your paper paycheck.

How do I change my permanent address?

Log onto https://myslice.syr.edu and select My Profile, Addresses.

If I receive my weekly paper paycheck before Dec. 23, or 30, 2020 or my semi paper paycheck before Dec. 31, 2020, can I cash/deposit it?

No. Paychecks dated Dec. 23, 2020 or Dec. 31, 2020, are not valid prior to that date.

What happens if I don’t receive my paper paycheck?

If you have not received your paycheck by Dec. 24, 2020, you can call Payroll at 315.443.4042, option 2, and leave a message with the following information:

    • Indicate that you did not receive your paycheck.
    • Give your name and SU I.D. number.
    • Give the name of the University department that you were expecting pay from.
    • Provide a telephone number where you can be reached.

Messages will be reviewed at various times during the day and calls will be returned as soon as possible.

No special checks will be issued during Winter Break.

PUBLIC SAFETY

The Department of Public Safety will remain open 24/7 during the Winter Break. For emergencies or assistance, call 315.443.2224, connect with us via the LiveSafe app, or text or email 711@syr.edu.

RECREATION AND FITNESS

The recreation and fitness areas at the Barnes Center at The Arch, Ernie Davis Hall and the Tennity Ice Skating Pavilion are closed until further notice due to public health guidance. For updates on operating status, visit the Barnes Center website.

REGISTRAR’S OFFICE

The Office of the Registrar will be closed Thursday, Dec. 24, 2020 through Friday, Jan. 1, 2021. The office will reopen on Jan. 4 at 8:30 a.m. If you need to reach our office during the closure, please email registrar@syr.edu.

RESEARCH INTEGRITY AND PROTECTIONS

Facility technicians will report to work every day during the period from Dec. 24, 2020 through Jan. 1, 2021 in order to perform essential duties in the Life Sciences Complex, Center for Science and Technology and Institute for Sensory Research. For emergencies or assistance, call the Department of Public Safety at 315.443.2224.

STUDENT BOX OFFICE

The Student Box Office is now virtual. Please email any questions to boxoffice@syr.edu.

SHERATON HOTEL AND CONFERENCE CENTER

The hotel will operate normal business hours, 24 hours each day, with the exception of the restaurants. Rachel’s Restaurant and Sitrus Lounge are closed for seated dining due to Orange Zone restrictions. Meals are available via room service or pick up between the hours of 6:30 a.m. to 10 p.m. Dec. 21-23; 6:30 a.m. to 6 p.m. Dec. 24; closed Dec. 25; open Dec. 26-30 from 6:30 a.m. to 10 p.m. and Dec. 31 6:30 a.m. to 6 p.m.

SNOW CLEARING

Normal snow clearing activities will take place. If assistance is needed, call 315.443.1234.

SPONSORED PROGRAMS

The Office of Sponsored Programs (OSP) will have limited staff checking email during the Winter Break/Orange Appreciation Days period. OSP can be contacted at ospoff@syr.edu or Stuart Taub can be contacted directly at staub@syr.edu.

Submission of applications with deadlines during the Winter Break/Orange Appreciation Days period should be coordinated with OSP staff in advance of the break to ensure timely review and authorization.

STUDENT CENTERS AND PROGRAMMING SERVICES

The Ann and Alfred Goldstein Student Center will be open during the following times:

  • Through Dec. 23, 11 a.m. to 7 p.m. (Monday to Friday); Noon to 5 p.m. (Saturday and Sunday)
  • 24 to Dec. 27: Closed
  • 28 to Dec. 30: 1 p.m. to 5 p.m.
  • 31 to Jan. 3: Closed
  • 4 to Jan. 17: 11 a.m. to 7 p.m. (Monday to Friday); Noon -5 p.m. (Saturday and Sunday)
  • 18 (MLK Holiday): Closed

STUDENT EXPERIENCE

Parent and Family Services, Career Services, Fraternity and Sorority Affairs, Health Promotion (Barnes Center), Retention, Student Activities, Student Employment, and Student Rights and Responsibilities will all be closed from Dec. 24, 2020 to Jan. 3, 2021. If issues arise during this time, please contact the Department of Public Safety at 315.443.2224 for assistance.

First-Year and Transfer Programs will also be closed Dec. 24 to Jan. 3. To support the arrival of our new and returning first-year and transfer students, staff members will respond to voicemails and emails during this time.

STUDENT LIVING

The Office of Student Living’s main office will be closed Dec. 24, 2020 until Jan. 3, 2021. The Office of Student Living on South Campus, located in Goldstein Student Center, will be open Dec. 28 to Dec. 30 from 1 p.m. to 5 p.m. On-call staff will be available in the event of emergencies. If issues arise during this time, please contact the Department of Public Safety at 315.443.2224 for assistance.

SYRACUSE ABROAD

Syracuse Abroad will be closed from 12:30 p.m. Dec. 23 through Jan. 3, reopening at 8:30 a.m. on Monday, Jan. 4. On reopening, Syracuse Abroad staff will continue to be working remotely. The general voicemail (800.235.3472 or 315.443.3471) and email (suabroad@syr.edu) will be checked regularly; urgent calls and pressing inquiries will be returned as soon as possible.

Most of the University’s Abroad centers are closed for the Spring 2021 semester. For more information, visit the Syracuse Abroad website, http://suabroad.syr.edu.

TECHNOLOGY TRANSFER

The Office of Technology Transfer (OTT) staff will be checking email during the Winter Break/Orange Appreciation Days period and will respond to urgent matters as needed.

Invention disclosures with imminent publication (conference presentation/poster session, grant application, paper submission) deadlines prior to Jan. 4 should be coordinated with OTT staff in advance of the break to ensure timely review and filing for protection. The office may be reached at 315.443.5196.

TREASURER’S OFFICE (621 Skytop)

The Treasurer’s Office at 621 Skytop Road will be closed between Dec. 24, 2020 and Jan. 3, 2021. Only critical functions will continue to be performed during this time, including secure gift processing, bank transfers and electronic payments.

For any requests for the Treasurer’s Office of an urgent nature, please call 315.443.6204 or e-mail treasoff@syr.edu with the subject heading URGENT.

UNIVERSITY CREDIT CARD

Please contact J.P. Morgan directly at 1.800.316.6056 for any issues related to lost or stolen cards, fraud charges or declined transactions. Please be aware that the last four digits of your SU I.D. number is the pin number on file.

University staff will also be available to handle credit issues relating to University procurement or credit cards by phone at 315.443.1957 or by email at JPMCSUCC@syr.edu.