University Announces Realignment of Enrollment Services

Syracuse University today announced Enrollment Services will be realigned with the Office of Academic Affairs. This realignment follows extensive discussions among leaders in Enrollment and the Student Experience and Academic Affairs as part of an ongoing evaluation of all aspects of the student experience.

The shift from the Division of Enrollment and the Student Experience will create opportunities to increase the breadth and depth of excellence across academic programs at both the undergraduate and graduate level. It will also allow for continued refinement of the Student Experience organizational structure, based on the top to bottom evaluation of student development and support functions that Senior Vice President for the Student Experience Allen Groves initiated when he arrived at Syracuse in July 2021.

“Over the last several years, Student Experience staff have achieved great successes in working with our Enrollment Services colleagues to enhance recruitment, retention and success initiatives through new collaborations, processes and knowledge-sharing. The Student Experience team looks forward to continuing to work closely with Enrollment Services and partnering with the Provost, Academic Affairs and all schools and colleges to help our students thrive in all aspects of their Syracuse University experience,” says Groves.

Led by Vice President for Enrollment Services Ryan C. Williams, the areas within Enrollment Services will now report to the Office of Academic Affairs. These include Admissions, Undergraduate and Graduate Enrollment Processing, Financial Aid and Scholarship Programs, Financial Literacy, Student Employment and Institutional Research.

“I look forward to welcoming Ryan to the Academic Affairs leadership team and having the talented and accomplished staff in Enrollment Services join Academic Affairs. This move will enhance our ability to select the right students for our academic programs, support their academic success and retention, enable progress toward their degrees and ensure that students across the socioeconomic spectrum receive financial aid to pursue their academic goals. This holistic approach will ensure we continue to build excellence across all academic programs,” says Vice Chancellor and Provost Gretchen Ritter.

Ritter adds, “This realignment will also strengthen graduate student recruitment and enrollment through closer integration between Enrollment Services and the Graduate School. What won’t change is the role of the Institutional Research team, which will continue to provide their exceptional expertise in data analytics to partners across the University, including in the Student Experience.”

Enrollment Services will transition to Academic Affairs effective Jan. 1, 2022.