“CBS 58 Investigates: political text messages”

Jennifer Stromer-Galley, professor in the School of Information Studies, was interviewed for the CBS 58 story “CBS 58 Investigates: political text messages.” During the 2020 election, both presidential campaigns have been inundating voters with political text messages. Stromer-Galley, who studies political messages and social media, says that receiving too many political campaign texts can actually frustrate voters. “It’s not clear how to opt out, typically when you get these text messages there’s just the message,” says Stromer-Galley.