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Important Move-In Information
Dear Students and Families:
We know this year’s move-in will be one like no other. The University has worked diligently to prepare for your safe arrival to campus, and we look forward to warmly welcoming you in a few short days.
As you prepare to travel to campus, I ask that you please read this letter completely and carefully. The following contains important information related to your pre-arrival preparations, your arrival on campus and move-in procedures. In addition, we encourage you to review and take the Stay Safe Pledge to learn about our community expectations to protect the health and safety of all our campus community members.
To ensure you have all of the information you need, and to make this message as clear and concise as possible, you will note we are bulleting out information below. Topics covered in this message include:
- Quarantine Requirement Affirmation (if applicable)
- Pre-Arrival Testing & Arrival Approvals
- Move-In Reminders
- Arrival Instructions (Check-in 8 a.m. to 8 p.m.)
- Arrival Process after 8 p.m.
- Syracuse University I.D. Card (SU I.D. Card)
- South Campus Key Distribution
- What to Pack
- Shipping to Campus
Quarantine Requirement Affirmation (if applicable)
As a reminder, if you are traveling from a state listed in the New York State travel advisory or from outside the United States (excluding Canada), you must complete your 14-day self-quarantine before moving into your on-campus residence. Please complete the student affirmation of self-quarantine form emailed to you last week. Students arriving from states listed in the New York State travel advisory must also complete the New York State Traveler Health Form.
* Important Note: If you were required to comply with the quarantine requirement and have not yet completed the student affirmation of self-quarantine form and provided it to the University, you will NOT be permitted to move into your assigned residence hall as scheduled. Please complete this form prior to arriving on campus.
* Important Note: If your quarantine plans are such that you will arrive on campus after the move-in period, you will not jeopardize your housing assignment. We simply ask that you please email the Housing Office with your late arrival information, and they will note it in the housing system.
Pre-Arrival Testing & Arrival Approvals
As announced by the University in July, to be permitted to move into campus housing, students are required to demonstrate to the University a negative COVID-19 test, administered within a 10-day window of your scheduled move-in date. Accordingly:
- If you decided to be tested in your community or were tested locally (i.e. did not utilize the LetsGetChecked at-home test program), your test results must be submitted to the University prior to being permitted to move in to campus housing.
- To submit your results, visit the Patient Portal, log in using your SU NetID and password, click “Upload Forms,” select “COVID-19 Documents,” and follow the upload instructions.
- Important Note: Students will not be allowed to move into their fall housing assignment without proof of a negative COVID-19 test. For that reason, if on the day you are scheduled to move in to campus housing, your community or local test provider has not yet provided you proof of a negative test result, we encourage you to consider delaying your planned travel to Syracuse until negative test results are received.
- Important Note: Even if you have already submitted written documentation of a negative test result via the Patient Portal, we encourage you to also carry written documentation of your negative test with you to campus on the day of your scheduled arrival.
- If you were tested via the LetsGetChecked at-home testing program, your test results will be uploaded to the LetsGetChecked online portal and shared with you and the University as soon as they are available.
- If you have been informed by LetsGetChecked of a negative result, travel to campus and plan to move into your residence hall as planned. Notification of a negative test result to you, from LetsGetChecked, is your “clearance” from the University to travel to campus and move into your assigned residence hall.
- If you receive notice of a positive result prior to travel, you will be contacted by the Barnes Center and asked to self-isolate at home. You will not be approved to return to campus until you complete your required isolation, as per CDC guidelines.
- If you have already taken and returned your LetsGetChecked at-home test, but your result is still pending, you have two options:
- You can travel and arrive as scheduled; however, be advised that you will be moved into temporary housing (not your permanent residence hall) until the laboratory provides the test result to you and the University.
- You can delay your travel until the laboratory provides the test result to you and the University, to avoid having to move into temporary housing (and then move again once the test result is achieved). The turnaround time for the laboratory, once the test kit is received by LetsGetChecked, is typically 48 hours. Therefore, assuming you have taken and returned your test, this would likely only mean delaying your travel 24-48 hours. Please note, delaying your travel will in no way jeopardize your housing assignment.
- If you plan to delay your arrival pending your test result, please email the Housing Office with your later check-in date and time.
All residential students will receive a confirmation email from the Housing Office with their scheduled move-in time.
Please note, if you did not select a move-in time prior to the extended deadline, a move-in time has been assigned to you. Your move-in time has been sent via email from the Housing Office.
Students can only move in during their scheduled two-hour move-in time.
Only one guest can assist with move-in. There is no “swapping” of guests during the two-hour time period.
Arrival Instructions (Check-in 8 a.m. to 8 p.m.)
Please report to the Syracuse Welcome Check-in Center at least one hour prior to your scheduled move-in time. The Check-in Center is located at the Skytop Parking Lot (directions). The address is 640 Skytop Road, Syracuse, New York 13244.
All parties in the car should wear a mask.
At check-in, we will:
- verify that a pre-arrival negative COVID-19 test has been received/submitted
- provide a Syracuse Welcome Guide and Schedule
- distribute Syracuse University I.D. cards
- administer a COVID-19 screening on-site
Students with proof of a negative COVID-19 test will proceed to the COVID-19 screening. Below is important information to prepare for the screening:
- Students should sit in the front passenger seat of the car, unless they are the driver, in which case, the driver seat of the car.
- Students, please do NOT eat or drink—including water, gum, mints, lozenges, smoking or smokeless tobacco products—for 30 minutes prior to your arrival time and while in queue for move-in.
- Students, please do NOT brush your teeth or use mouthwash for 3 hours prior to your arrival time and while in queue for move-in.
- After your screening, you will be directed (remaining in your vehicle) to the wait line in the Skytop Parking Lot.
- You will remain in queue until directed to proceed to your residence hall for move-in or to the South Campus check-in to pick up your key.
- Students will receive a wristband indicating you have completed check-in at the Check-In Center.
Students awaiting results from LetsGetChecked will be quarantined on South Campus while awaiting negative test results.
Students who arrive without proof of a negative test, and who do not have results in process with LetsGetChecked, will be tested and have to locate and quarantine in lodging for 24-48 hours until test results are received.
Arrival Process after 8 p.m.
Only students with proof of a negative COVID-19 test (either through the LetsGetChecked at-home mail-in kit or uploaded to the Patient Portal) will be able to check-in after 8 p.m.
If you live on North Campus, please go directly to your residence hall.
If you live on South Campus, including in Skyhalls, please go directly to Goldstein Student Center. If you arrive after 10 p.m., please call the Department of Public Safety at 315.443.2224 for further directions.
Syracuse University I.D. (SU I.D.) Card
Your SU I.D. card is essential to carry with you on campus. You will need it to enter your residence hall, enter dining centers, ride campus transportation, pay for food and much more. If you are a new student and have not yet submitted a photo for your card, submit your photo to I.D. Card Services right away.
If you are a returning student who needs a new SU I.D. card, please complete the I.D. card services form to request a replacement I.D. The $25 replacement fee will be charged to your student account. When your new card is ready, you will receive an email directing you when and where to pick up the card.
South Campus Key Distribution
If you live on South Campus, once you are cleared to leave the Skytop Check-in Center, you will proceed down Skytop Road and turn right onto Lambreth Lane, where staff will direct you into one of two lanes to pick up your apartment keys.
What to Pack
Given the COVID-19-related constraints of the move-in process this year, we are urging students to pack light. Every residence hall room is furnished with an extra-long twin bed, dresser, desk, desk chair and wardrobe. South Campus Apartments are furnished with an extra-long full-sized bed, dresser, desk and desk chair. Accordingly, students should bring only the essentials:
- clothing for late summer and fall
- extra-long sheets, comforter, pillows and towels
- laundry supplies—consider pod-style detergent and a laundry bag instead of a basket
- a small fan
- academic supplies for the first few weeks
- additional details on what to bring and not to bring are online here
Finally, we ask that you please not bring additional furniture, large lamps, shelving, rugs and excessive grocery items like cases of water.
Shipping to Campus
As a general rule, students should address their packages directly to their residence hall room number and address or South Campus Apartment address. Access on-campus addresses here.
We appreciate you may have more questions that come to mind in the coming days. Please visit the Frequently Asked Questions section of our Fall 2020 Open website. If you are unable to find the answer to your question, please email email@example.com.
We do understand that this move-in is a stressful time for all. Rest assured, all these precautions have been put in place to keep our campus as safe and healthy as possible.
Again, we are looking forward to your arrival the week of Aug. 17, and we are excited for the opportunity to welcome you in person to the Orange Family.
Amanda G. Nicholson
Interim Deputy Senior Vice President
Division of Enrollment and the Student Experience