Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

Coronavirus Update: University Travel Reimbursement

Friday, March 13, 2020, By News Staff
Share

Dear Students, Faculty and Staff:

Over the last several days, I have received many questions about University travel reimbursement. As such, I want to provide some direction regarding the reimbursement of travel expenses that faculty, staff and students incur for University business.

What can I do about travel-related expenses incurred for a conference or other event that has been canceled?
You should request refunds for all expenses paid. Contact conference/event organizers for registration and deposit refunds. Contact hotels for deposit refunds. Contact the airline for airfare credit or refund.

I could not get a refund. Can I be reimbursed for conference and travel expenses for canceled events?
The University’s expense reimbursement policy covers reimbursement of trips and events that are canceled as long as appropriate receipts are submitted. Reasonable efforts should be made to request refunds prior to submitting expense reimbursement requests, particularly when the conference/event has already been canceled or likely will be canceled. Check with your department to determine if your reimbursement is subject to more strict guidelines. Specific guidance relating to charging sponsored awards is available from Sponsored Programs and Sponsored Accounting. Given the importance of tracking these costs, MyCode 609722 should be used in the chartstring when completing the appropriate reimbursement forms.

What should I do if the conference or other event has not yet been canceled?
If you/your department decide you will not attend the conference/event, then you should request refunds for any expenses already paid.

What are the fees associated with canceling a flight?
Typically, there are no fees for cancelling a flight. The fees are incurred when rebooking the flight. Many tickets are non-refundable. However, the flight can be canceled and usually the ticket is available for use one year from the date of issue. In addition, there are airline-imposed change fees for rebooking non-refundable, canceled tickets. Some airlines have been offering special accommodations for coronavirus-related cancellations, and travelers should specifically inquire. All rules associated with cancellation and fees can vary by airline and ticket class. Details should be confirmed with the particular airline.

When should I cancel my flight?
You can cancel up until the day of travel as long as you have not checked in. We recommend checking the airlines’ websites for cancellation policies as they do vary.

What should be done with a refund for canceled travel plans?
If the expense was paid for by the University or reimbursed to you by the University, then the funds should be deposited back to where the expense was charged. If the money was deposited into your account or is in the form of a check with your name, you will need to write a check payable to the University and give it to your department for deposit to the University.

What if I had personal travel plans that were canceled or disrupted due to this situation?
The University cannot reimburse you for expenses associated with personal trip cancellations or disruptions. Out of an abundance of caution, to protect your health and minimize further health risks, we ask that everyone exercise prudent judgment when making travel plans and stay abreast of current travel guidance provided by the U.S. Centers for Disease Control and Prevention and the University before departure so that you can prepare and take proper precautions.

I have additional questions. Whom can I contact?
For business travel expense reimbursement questions, contact Disbursements Processing at 315.443.2484 or disburse@syr.edu.

As a reminder, all of this information, as well as the latest coronavirus-related updates, can be found at Syracuse.edu/coronavirus.

Sincerely,

Jean Gallipeau
Comptroller

  • Author

News Staff

  • Recent
  • 4 Maxwell Professors Named O’Hanley Faculty Scholars
    Monday, July 14, 2025, By News Staff
  • Message From Chief Student Experience Officer Allen W. Groves
    Monday, July 14, 2025, By News Staff
  • Haowei Wang Named Maxwell School Scholar in U.S.-China/Asia Relations
    Monday, July 14, 2025, By News Staff
  • LaunchPad Awards Student Start-Up Fund Grant
    Saturday, July 12, 2025, By Cristina Hatem
  • Former Orange Point Guard and Maxwell Alumna ‘Roxi’ Nurse McNabb Still Driving for an Assist
    Tuesday, July 8, 2025, By Jessica Smith

More In Campus & Community

Message From Chief Student Experience Officer Allen W. Groves

Dear Members of the Orange Community: It is with profound sadness that I write to remember two members of our Syracuse University community, whose lives were cut short last Thursday when they were struck by a vehicle at the intersection…

Haowei Wang Named Maxwell School Scholar in U.S.-China/Asia Relations

Haowei Wang, assistant professor of sociology in the Maxwell School of Citizenship and Public Affairs, has been named the Yang Ni and Xiaoqing Li Scholar in U.S.-China/Asia Relations for the 2025-26 academic year. Wang’s one-year appointment began on July 1….

School of Education Launches Fully Inclusive Study Abroad Experience in Italy

The University’s first inclusive study abroad trip has redefined what inclusive higher education looks like, blending immersive cultural experiences with academic exploration of inclusive education across borders. This two-week program brought together students with and without intellectual disability, reflecting a…

LaunchPad Awards Student Start-Up Fund Grant

The Blackstone LaunchPad at Syracuse University Libraries has awarded a Student Start-Up Fund grant for the Spring 2025 semester to Thomas O’Brien ’25 for his company, Ten Open Projects. Grants are awarded on a rolling basis to undergraduate and graduate…

From Wedding Day Pics on Campus to Working at ‘Otto’s House’: Brianna and Kevin Shults Share Their Orange Love Story

It started with trivia nights at the Inn Complete and a mutual fandom of Orange sports and grew into a life filled with Orange pride, campus milestones and a little one who thinks Otto the Orange runs the world. For…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.