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Campus & Community

Dupli Announces Online Ordering Improvements; Training Sessions Begin this Week

Monday, November 18, 2019, By Jennifer DeMarchi
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Dupli has just completed a major overhaul to its website in order to improve the ordering process for its customers, and launched its new catalog-ordering platform on Nov. 11, 2019.

Since becoming the University’s primary printing and mailing distribution center in July 2017, Dupli has adjusted and adapted in response to feedback from campus constituents. The newest enhancements to its interface include:

  • A complete redesign of the e-commerce ordering experience
  • Specific templates for postcards, flyers, brochures, booklets and posters
  • A new search feature
  • User-friendly tutorials with screenshots
  • 150th anniversary toolkit
  • Calendars
  • Access to the site outside of University business hours
    screenshot of Dupli e-commerce stationary platform

Dupli’s redesigned website offers a more streamlined experience for users.In addition, the “Start my Print Project” and “Start my Mail Project” forms are now available within the catalog to allow quote, proof and checkout for non-stationery items. This new process replaces the Mail Project Form and Print Project Form, and will streamline the ordering and billing process for non-catalog items.

To place an order, you can create a requisition in eProcurement by visiting DUPLIONLINE on the merchant page. If you currently do not have access to eProcurement via MySlice, contact the information coordinator in your department to submit a request to gain access.

For students, the student print portal will remain at duplionline.com/su for student business card orders.

Training sessions for Dupli ordering are being offered across campus beginning this week, as follows:

  • Thursday, Nov. 21, at 9:30 a.m.
  • Thursday, Nov. 21, at 2:30 p.m.
  • Friday, Nov. 22, at 9:30 a.m.
  • Wednesday, Dec. 4, at 9:30 a.m.
  • Wednesday, Dec. 4, at 2:30 p.m.

If you have any questions regarding eProcurement, please email purchasing@syr.edu or Betsy McInerney at 315.443.5926 or eamciner@syr.edu. To contact Dupli directly with questions, please email suorders@duplionline.com.

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Jennifer DeMarchi

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