Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

ITS Enterprise Process Support Team Builds Beds for Children in Need

Thursday, October 31, 2019, By Eric Ferguson
Share
Information Technology Services
group of people

Back: Jon Wright, David Hoalcraft, Kathy Kinney, Linda Saul, Susan Watts, Mandy Patti, Dan Cohen. Front: Cindy Hoalcraft. Not pictured: Jesse Bickel.

The saying goes, “you made your bed, now you have to sleep in it.” Earlier this month, though, the Information Technology Services (ITS) Enterprise Process Support team built 12 beds so children in need could sleep in them. Some of the beds were delivered the very next day to local families.

It was a restorative change of pace for the Enterprise Process Support (EPS) team. As part of the ITS mission to provide an outstanding technology environment for the University, EPS provides consultation and facilitation services to improve business processes across campus. During the team’s annual retreat, EPS got a head start on the Syracuse University 150 Days of Service by volunteering with Sleep in Heavenly Peace.

Sleep in Heavenly Peace is an organization that builds and delivers beds to children who do not have one of their own. According to numbers collected by the group, roughly 3 percent of American children are without beds.

The Syracuse chapter of Sleep in Heavenly Peace was founded in 2018 and has delivered 565 beds to date. EPS team member Cindy Hoalcraft had previously volunteered with Sleep in Heavenly Peace and suggested it as both a team-building activity and an opportunity to serve those in need.

ITS support analyst Jon Wright is co-president of the Syracuse chapter and helped coordinate the day’s activities.

“My personal faith puts an emphasis on serving others,” Wright says. “The result of trying to help kids get their own beds is that I have found a simple, long-lasting joy doing so.”

EPS director Kathy Kinney says her team felt a similar sense of meaning in the day’s work.

“I think some were quite surprised at the need,” Kinney says. “We all felt good about contributing bedding and building beds for families in our community.”

  • Author

Eric Ferguson

  • Recent
  • Syracuse Stage Hosts Inaugural Julie Lutz New Play Festival
    Wednesday, May 28, 2025, By News Staff
  • Timur Hammond’s ‘Placing Islam’ Receives Journal’s Honorable Mention
    Tuesday, May 27, 2025, By News Staff
  • Expert Available to Discuss DOD Acceptance of Qatari Jet
    Thursday, May 22, 2025, By Vanessa Marquette
  • Syracuse University 2025-26 Budget to Include Significant Expansion of Student Financial Aid
    Wednesday, May 21, 2025, By News Staff
  • Light Work Opens New Exhibitions
    Wednesday, May 21, 2025, By News Staff

More In Campus & Community

Michael J. Bunker Appointed Associate Vice President and Chief of Campus Safety and Emergency Management Services

Syracuse University today announced the appointment of Michael J. Bunker as the new associate vice president and chief of Campus Safety and Emergency Management Services following a national search. Bunker will begin his new role on July 1, 2025. He…

Syracuse University, Lockerbie Academy Reimagine Partnership, Strengthen Bond

Syracuse University and Lockerbie Academy are renewing and strengthening their longstanding partnership through a reimagined initiative that will bring Lockerbie students to Syracuse for a full academic year. This enhanced program deepens the bond between the two communities, forged in…

Syracuse University 2025-26 Budget to Include Significant Expansion of Student Financial Aid

Syracuse University today announced a major investment in student financial support as part of its 2025-26 budget, allocating more than $391 million to financial aid, scholarships, grants and related assistance. This represents a 7% increase over last year and reflects…

Engaged Humanities Network Community Showcase Spotlights Collaborative Work

The positive impact of community-engaged research was on full display at the Community Folk Art Center (CFAC) on May 2. CFAC’s galleries showcased a wide array of projects, including work by the Data Warriors, whose scholars, which include local students…

Students Engaged in Research and Assessment

Loretta Awuku, Sylvia Page and Johnson Akano—three graduate students pursuing linguistic studies master’s degrees from the College of Arts and Sciences—spent the past year researching and contributing to assessment and curricular development processes. The research team’s project, Peer-to-Peer Student Outreach…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.