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Planned Upgrade to Impact Use of Campus Applications, Including MySlice, Sept. 27-30
In order for Information Technology Services to perform a student information system upgrade, the MySlice portal and all of the services accessed through the portal will be unavailable from Friday, Sept. 27, at 5 p.m. ET until no later than 6 a.m. ET on Monday, Sept. 30. This outage includes MySlice, the Human Capital Management (HCM) system, the Campus Solutions (CS) system, the Financials system and MyReports.
As a result of the upgrade, the “Personal Services” pagelet, which allows users to change addresses, preferred names, contacts, etc., will be easier to use from mobile devices. Also, “Personal Services” will be renamed “My Profile” but will retain its original functionality. The upgrade is the start of a longer-term plan of updates that will also improve functionality for mobile device users.
Information on how to access and use the “My Profile” pagelet can be found in this document: MySlice: MyProfile.
During the downtime, MySlice and all applications that are accessed only through MySlice will be unavailable. For a complete list of applications that will be unavailable during the downtime, including certain online services accessed through MySlice, refer to this document: MySlice Outage: Applications Unavailable.
The MySlice services accessed through the University mobile application will be unavailable as well. Blackboard will be available using the following link at blackboard.syracuse.edu.
There will be no data changes made in the student information system after 5 p.m. ET on Friday, Sept. 27. The HRSA Data Warehouse and MyReports will not be updated after processing on Thursday night, Sept. 26, resuming availability on Monday, Sept. 30, with scheduled updates beginning that evening.
For additional information, please contact Linda Saul, senior project manager, at email@example.com.