Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Media, Law & Policy
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Media, Law & Policy

New Faculty Snapshot: Radhika Garg, Assistant Professor, School of Information Studies

Friday, May 4, 2018, By Carol Boll
Share
facultySchool of Information Studies
  • 01
    Tell me a little about your research around technology and decision making, particularly how individuals make decisions about their engagement with technology devices.

    At the individual level, research in the past has extensively looked into decisions of adopting a technology. However, for me what is more fascinating, is to explore how after voluntary adoption of technology (specifically Internet of Things such as wearables, smart assistants), people decide to either continue using their devices or stop using them. This is specifically because these types of devices are still only “good to have” devices and have not yet become “must have” devices like mobile phones.

     

    Radhika Garg

    Radhika Garg

    Therefore, along with Ph.D. and master’s students at the iSchool, I conducted a survey to identify factors and reasons that influence such a decision. One of the factors that is motivating people to keep using the device was the competitive edge among peers that these devices provided. Survey respondents mentioned that they use these devices to give an impression of being rich by flaunting the devices in their social circle. This study also suggested that use and non-use of technology (which occurs after adopting a technology) might not be two dichotomous analytic categories. Rather they might be categories or users’ states of intersecting with technology on a continuum from use to non-use. The paper we published recently can be found here.

     

  • 02
    How long have you been studying this, and what drew you to this type of research?

    I started doing research as a master’s student, but I became involved in this specific research around technology and decision making in early 2013 when I started my Ph.D. studies. In my dissertation work, I focused on Cloud technologies as a case example for organizational decision making. I developed a “Trade-offs based decision methodology for adopting Cloud-based services in an Organization.” To this end I conducted a mixed-method study. First, interviews were conducted with organizations to identify the factors that influence such a decision. Second, using multi-criteria decision algorithms, trade-offs based automated methodology was developed to help organizations make such decisions. During the course of this work I realized technology adoption is not merely a function of its technical efficiency but is also influenced by multiple other factors such as economic and organization factors. This work made me curious and interested in exploring such decisions at the individual level. Therefore, after joining the iSchool I extended my work to study individual decisions relating to technology use or non-use.

  • 03
    What was it about Syracuse University and/or the iSchool that made you want to join the faculty here?

    All new technologies promise to be technically more effective than their predecessors, economically more viable and profitable, and to have a potential to transform and create new opportunities/capabilities for users, organizations, societies and cultures. Even though I am a trained computer scientist, my research draws and expands from various disciplines, such as science and technology studies, psychology and decision sciences. Furthermore, I am currently collaborating with faculty from the iSchool and the Maxwell School to analyze the manner in which high- and low-skilled workers transition from one employment status to another and how they decide among alternative jobs. My own interest in interdisciplinary work and the possibility to collaborate with faculty and students from various streams attracted me to the iSchool and to Syracuse University.

  • 04
    You did your own academic study in Switzerland and in India. Are there differences in the way technology is viewed and employed, or in the way people make decisions about it, from one country to the next? Or is this something that transcends differences in nationality?

    It’s interesting that you ask this. I am currently designing a study that will explore this aspect of technology use. Past research on users’ privacy concerns has shown that people from the U.S. had more specific concerns than their Chinese or Indian counterparts. Therefore, my current hypothesis is that there exist differences (both subtle and noticeable) in the way people use technology, specifically between users from developing countries and developed countries.

    About Syracuse University

    Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

  • Author

Carol Boll

  • Recent
  • Newhouse Creative Advertising Students Win Big at Sports and Entertainment Clios
    Friday, May 30, 2025, By News Staff
  • Syracuse University Libraries’ Information Literacy Scholars Produce Information Literacy Collab Journal
    Thursday, May 29, 2025, By Cristina Hatem
  • Syracuse Spirit on Display: Limited-Edition Poster Supports Future Generations
    Thursday, May 29, 2025, By News Staff
  • Timur Hammond’s ‘Placing Islam’ Receives Journal’s Honorable Mention
    Tuesday, May 27, 2025, By News Staff
  • Syracuse University, Lockerbie Academy Reimagine Partnership, Strengthen Bond
    Friday, May 23, 2025, By News Staff

More In Media, Law & Policy

Newhouse Creative Advertising Students Win Big at Sports and Entertainment Clios

For the first time ever, Newhouse creative advertising students entered the Sports Clios and Entertainment Clios competitions and won big. Clios are regarded as some of the hardest awards for creative advertising students to win. At the New York City…

Memorial Fund Honors Remarkable Journalism Career, Supports Students Involved With IDJC

Maxwell School alumna Denise Kalette ’68 got her first byline at age 12, under a poem titled “The Poor Taxpayer” that she submitted to her local newspaper. In a few paragraphs of playful prose, she drew attention to an issue…

New Maymester Program Allows Student-Athletes to Develop ‘Democracy Playbook’

Fourteen student-athletes will experience Washington, D.C., next week as part of a new Maymester program hosted by the Syracuse University Institute for Democracy, Journalism and Citizenship (IDJC). The one-week program, Democracy Playbook: DC Media and Civics Immersion for Student-Athletes, will…

Advance Local, Newhouse School Launch Investigative Reporting Fellowship Program

A new collaboration with Advance Local will provide Newhouse School journalism students opportunities to write and report on investigative projects with local impact for newsrooms across the country. The David Newhouse Investigative Reporting Fellowship program, which launched this year in…

Lauren Woodard Honored for Forthcoming Book on Migration Along Russia-China Border

Lauren Woodard, assistant professor of anthropology, has received the Spring 2025 Association for Slavic, East European and Eurasian Studies (ASEEES) First Book Subvention for her upcoming book on Russia’s migration policies on the Russia-China border. Woodard’s book is titled “Ambiguous…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.