Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • Videos
  • Topics
    • Alumni
    • Events
    • Faculty
    • Library
    • Research
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • |
  • Alumni
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • |
  • Alumni
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • Videos
  • Topics
    • Alumni
    • Events
    • Faculty
    • Library
    • Research
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

Getting the most out of CallXpress®, SU’s new voice mail system

Wednesday, April 4, 2012, By News Staff
Share

 

CallXpress®, SU’s new voice mail system, was activated on April 4.  If you have already initialized your new voice mailbox your voice mail messages will now be delivered and managed via CallXpress.  You can access the system by calling the same phone number that you now use for voice mail: 3-2527 or 443-2527.

CallXpress includes a new feature called Simple Unified Messaging (Simple UM), which allows you to receive an email notification and a WAV file of each voice mail message. It’s recommended that you check the old Octel voice mail system for any messages that may have been delivered between the last time you checked and the 4/4/12 activation of CallXpress. Messages saved in the old system cannot be moved or copied to CallXpress. Call 443-2578 to reach the old system (instead of 443-2527). 

 

Complete information, including detailed instructions, how to request Simple UM, FAQs and a Quick Reference Guide can be found at http://telecom.syr.edu.

 If you have not initialized your new CallXpress voice mailbox you will be required to do so the first time you dial into the voice mail system on 3-2527.  You will need your personal introductory security code which was delivered to you in voice mail message on March 14. This message did not activate the “message waiting” indicator on your phone, so be sure to check your voice mail in the old system (call 3-2578). 

 If you need to receive your personal introductory security code again, please send an email request with your name, campus phone number, and SU email address to voicemail@syr.edu.  Please put “New Security Code” in the subject line.

 Messages saved in the old system will be available only until the end of the academic year. Special arrangements to make copies of selected messages can be made by sending an email request (before 5/11/12) to voicemail@syr.edu. Please include your name, campus telephone number and SU email address in the request to set up an appointment. At the appointment an employee of the Telecommunications department will assist you with retrieving and saving messages that you will be able to email as desired.

 Questions? Need more information?

 • Visit http://telecom.syr.edu for detailed information, instructions and reference materials.

 • Contact Telecommunications at voicemail@syr.edu or 443-4730.

 Website: http://telecom.syr.edu

 Contact : Telecommunications
voicemail@syr.edu
443-4730

  • Author

News Staff

  • Recent
  • Spring 2021: Barnes Center at The Arch Services and Hours; Virtual Recreation Jan. 30–Feb. 4   
    Wednesday, January 27, 2021, By Gabrielle Lake
  • ‘A Crip Reckoning’ to Reflect on the 30th Anniversary of the ADA
    Wednesday, January 27, 2021, By Martin Walls
  • Chancellor Discusses Enrollment, Budget and Leadership Searches in His Remarks to the University Senate
    Wednesday, January 27, 2021, By News Staff
  • Community Folk Art Center Presents Exhibition ‘Stories My Grandmother Told Me’
    Wednesday, January 27, 2021, By News Staff
  • Help SU Win ‘Campus Race to Zero Waste’ Collegiate Recycling Competition!
    Wednesday, January 27, 2021, By News Staff

More In Campus & Community

‘A Crip Reckoning’ to Reflect on the 30th Anniversary of the ADA

Burton Blatt Institute’s (BBI) Office of Interdisciplinary Programs and Outreach (OIPO) spring 2021 webinar series—(DIS)COURSES Interdisciplinary Disability Dialogues—continues on Feb. 2, 2021, at 7:30 p.m. ET with “A Crip Reckoning: Reflections on the ADA@30.” Join a distinguished panel of thought…

Chancellor Discusses Enrollment, Budget and Leadership Searches in His Remarks to the University Senate

In his remarks to the University Senate today, Chancellor Kent Syverud provided updates on enrollment, budget and leadership searches. Thank you, Professor Haddix. Thanks for being here before the semester starts. We are halfway through the academic year, which has…

Spring Semester Wellness Days

Dear Members of the Syracuse University Community: The spring academic calendar, with the elimination of spring break, creates a semester without many opportunities for students and faculty to take much-needed breaks from their academic work. To support the well-being of…

Help SU Win ‘Campus Race to Zero Waste’ Collegiate Recycling Competition!

Syracuse University is competing in Campus Race to Zero Waste—formerly RecycleMania—the national recycling and waste reduction competition where colleges across North America are ranked on their recycling, trash, and food organics reduction efforts. The competition runs Jan. 31-March 27.  Last…

Volunteers Needed for Spring 2021 Move-in

Volunteers are needed to assist with residential student check-in Jan. 30-31 and Feb. 5-7 at the Ensley Center, and Feb. 8-10 at the stadium. Volunteers will verify students are compliant with testing requirements as well as the Stay Safe Pledge….

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • Twitter
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • @SUCampus
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2021 Syracuse University News. All Rights Reserved.