Skip to main content
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
Sections
  • All News
  • Arts & Culture
  • Business & Economy
  • Campus & Community
  • Health & Society
  • Media, Law & Policy
  • STEM
  • Veterans
  • University Statements
  • Syracuse University Impact
  • |
  • The Peel
  • Athletics
  • Home
  • About
  • Faculty Experts
  • For The Media
  • ’Cuse Conversations Podcast
  • Topics
    • Alumni
    • Events
    • Faculty
    • Students
    • All Topics
  • Contact
  • Submit
Campus & Community

Getting the most out of CallXpress®, SU’s new voice mail system

Wednesday, April 4, 2012, By News Staff
Share

 

CallXpress®, SU’s new voice mail system, was activated on April 4.  If you have already initialized your new voice mailbox your voice mail messages will now be delivered and managed via CallXpress.  You can access the system by calling the same phone number that you now use for voice mail: 3-2527 or 443-2527.

CallXpress includes a new feature called Simple Unified Messaging (Simple UM), which allows you to receive an email notification and a WAV file of each voice mail message. It’s recommended that you check the old Octel voice mail system for any messages that may have been delivered between the last time you checked and the 4/4/12 activation of CallXpress. Messages saved in the old system cannot be moved or copied to CallXpress. Call 443-2578 to reach the old system (instead of 443-2527). 

 

Complete information, including detailed instructions, how to request Simple UM, FAQs and a Quick Reference Guide can be found at http://telecom.syr.edu.

 If you have not initialized your new CallXpress voice mailbox you will be required to do so the first time you dial into the voice mail system on 3-2527.  You will need your personal introductory security code which was delivered to you in voice mail message on March 14. This message did not activate the “message waiting” indicator on your phone, so be sure to check your voice mail in the old system (call 3-2578). 

 If you need to receive your personal introductory security code again, please send an email request with your name, campus phone number, and SU email address to voicemail@syr.edu.  Please put “New Security Code” in the subject line.

 Messages saved in the old system will be available only until the end of the academic year. Special arrangements to make copies of selected messages can be made by sending an email request (before 5/11/12) to voicemail@syr.edu. Please include your name, campus telephone number and SU email address in the request to set up an appointment. At the appointment an employee of the Telecommunications department will assist you with retrieving and saving messages that you will be able to email as desired.

 Questions? Need more information?

 • Visit http://telecom.syr.edu for detailed information, instructions and reference materials.

 • Contact Telecommunications at voicemail@syr.edu or 443-4730.

 Website: http://telecom.syr.edu

 Contact : Telecommunications
voicemail@syr.edu
443-4730

  • Author

News Staff

  • Recent
  • Syracuse University 2025-26 Budget to Include Significant Expansion of Student Financial Aid
    Wednesday, May 21, 2025, By News Staff
  • Light Work Opens New Exhibitions
    Wednesday, May 21, 2025, By News Staff
  • Registration Open for Sports, Entertainment and Innovation Conference July 8-10 in Las Vegas  
    Wednesday, May 21, 2025, By Matt Michael
  • University’s Dynamic Sustainability Lab and Ireland’s BiOrbic Sign MOU to Advance Markets for the Biobased Economy
    Wednesday, May 21, 2025, By News Staff
  • Engaged Humanities Network Community Showcase Spotlights Collaborative Work
    Wednesday, May 21, 2025, By Dan Bernardi

More In Campus & Community

Syracuse University 2025-26 Budget to Include Significant Expansion of Student Financial Aid

Syracuse University today announced a major investment in student financial support as part of its 2025-26 budget, allocating more than $391 million to financial aid, scholarships, grants and related assistance. This represents a 7% increase over last year and reflects…

Engaged Humanities Network Community Showcase Spotlights Collaborative Work

The positive impact of community-engaged research was on full display at the Community Folk Art Center (CFAC) on May 2. CFAC’s galleries showcased a wide array of projects, including work by the Data Warriors, whose scholars, which include local students…

Students Engaged in Research and Assessment

Loretta Awuku, Sylvia Page and Johnson Akano—three graduate students pursuing linguistic studies master’s degrees from the College of Arts and Sciences—spent the past year researching and contributing to assessment and curricular development processes. The research team’s project, Peer-to-Peer Student Outreach…

Awards Recognize Success of Assessment Through Engagement and Collaboration

Academic Affairs and Institutional Effectiveness (IE) presented awards to faculty and staff members, students, offices and programs and hosted a poster presentation during the One University Assessment Celebration on April 25 in the School of Education’s Education Commons. In her…

Summer Snacking: What to Try on Campus

As the Syracuse campus transitions into the Maymester and Summer Sessions, Campus Dining reminds students, faculty and staff remaining on campus that some of their locations remain open throughout the summer months for all of their breakfast, lunch and snacking…

Subscribe to SU Today

If you need help with your subscription, contact sunews@syr.edu.

Connect With Us

  • X
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
Social Media Directory

For the Media

Find an Expert Follow @SyracuseUNews
  • Facebook
  • Instagram
  • Youtube
  • LinkedIn
  • @SyracuseU
  • @SyracuseUNews
  • Social Media Directory
  • Accessibility
  • Privacy
  • Campus Status
  • Syracuse.edu
© 2025 Syracuse University News. All Rights Reserved.