Syracuse University Libraries upgraded to a new cloud-based library services platform that includes an updated Libraries Search interface on June 26. The Libraries replaced Voyager, its decades-old catalog and back-end inventory system, and the Summon search interface with Ex Libris’ Alma and Primo VE platform.
The new platform modernizes the Libraries’ ability to manage and deliver resources more efficiently, streamlining workflows and facilitating better collaboration among library staff. It also includes Libraries Search, the search-and-discovery interface for users, which makes discovering, organizing and accessing library resources easier than ever.
Like other R-1 academic libraries, Syracuse University Libraries depends on multiple specialized software processes connected behind the scenes to provide a seamless access to library services and resources across locations and online. The new library services platform supports the underlying library staff work to acquire, describe, catalog, track and retrieve materials—everything from purchasing, cataloguing and checking out books to managing thousands of databases and licensed electronic resources and in-person and online patron interactions to access or borrow materials. All these processes are now fully accessible and integrated with each other and with systems across the University in such areas as information technology, security and budget.
As part of the migration, Libraries Search, the improved online search, catalog and account management system, has been deployed. It is a modern search interface for users to find essential information critical to their studies, teaching and research. The new interface allows for better discoverability and access to the Libraries’ print, electronic and physical media collections.
The new Libraries Search interface available on library.syracuse.edu.
Features of the new Libraries Search include:
Things that remain unchanged with the new Libraries Search include:
As the Libraries continue to migrate data into the new system, processing of requests for new books, videos or other resources added to the collection is on hold until Aug. 1. Users can still submit item requests to subject librarians or via the Suggest a Title form, but requests will not be processed until Aug. 1.
With the new Libraries Search, discovery of electronic resources may not be immediately available, as resources are being manually migrated to the new system. Access to electronic resources is still available, and users are advised to use the Database Menu to access online content. Users can also contact the Libraries for help via phone, email, chat or in person. For additional search strategies and information, users can visit Libraries Search Information. There is also a form for users to provide feedback about Libraries Search.
For those with a proxy request enabling another University-affiliated individual to borrow materials on their behalf, request must be resubmitted via the Patron Proxy form.
