The Pros and Cons of Privatized Security

Jennifer Grygiel, assistant professor of communications in the Newhouse School, was interviewed by CNN Business for, “Helicopters, a patrol car and virtual bodyguards: Inside Citizen’s scattered push to upend public safety.”

Grygiel expressed concern with the possibility of the Citizen app becoming a widely used service, saying, “The Citizen app has a conflict in any type of business where they may — in response to fear based on information they’ve provided — develop a private security service. That is a direct incentive and conflict; they have an incentive to create a propaganda environment and turn around and exploit it.”