All Posts in #Information Technology Services
MakerSpace Helps Turn Creative Dreams Into Reality
At the intersection of curiosity and technology sits the Information Technology Services MakerSpace, a thought-provoking environment where members of the University community can come together to work on creative artistic projects while sharing interests, ideas and technological knowledge. It’s a…
Information Technology Services Warns of Immigration and Payment Scams
The Information Technology Services (ITS) team has received reports of a scam targeting international students. Attackers are impersonating government agencies (such as U.S. Immigration and Customs Enforcement) via email and phone calls, falsely claiming there are visa or immigration issues….
Andrew Joncas Appointed as Inaugural Assistant Vice President for Enterprise Data and Artificial Intelligence
Information Technology Services (ITS) has announced the appointment of Andrew Joncas as the division’s first assistant vice president for enterprise data and artificial intelligence (AI). Joncas will report to Jeff Rubin, senior vice president for digital transformation and chief digital…
Information Technology Services Warns of Sophisticated Phishing Attacks Impersonating Trusted Sources
The Information Security team within Information Technology Services has detected an increase in sophisticated phishing attacks targeting the University community. These phishing emails look real and often originate from compromised accounts at other universities. Attackers exploit recipients’ trust and use…
New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration
Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology Services (ITS) announced the change as part of the division’s ongoing commitment to providing the…
ITS Introduces New Way to Report Phishing Emails
To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported using Microsoft Outlook’s “Report Message” feature. This new method is faster and easier, ensuring that…
Navigating Cybersecurity: How to Be Your Own Human Firewall
Andrew McClurg, with Information Technology Services (ITS), is often asked how people can stay safe online to protect against scams and hackers. He breaks it down to some basic points to remember. “I always focus on four main things: passwords,…
MySlice to Be Unavailable During Update on Sept. 28
The MySlice portal and all of the services accessed through the portal will be unavailable from 5 a.m. to 8 p.m. EST on Saturday, Sept. 28. This outage includes MySlice, the human capital management system, the campus solutions system and…
Information Technology Services Warns of Scam Sextortion Emails
Several members of the University community, including faculty, staff and students, have notified Information Technology Services (ITS) that they recently received sextortion scam emails. It is important to know how to respond if you receive such an email. What Is…
New Sign In Screen Launching Sept. 17
Effective Sept. 17, the Microsoft Sign in experience for students, faculty and staff will feature a new look that reflects University branding guidelines. The new Sign in screen will help users distinguish between the University-sanctioned portal and other Sign in…