Information Technology Services

Andrew Joncas Appointed as Inaugural Assistant Vice President for Enterprise Data and Artificial Intelligence

Information Technology Services (ITS) has announced the appointment of Andrew Joncas as the division’s first assistant vice president for enterprise data and artificial intelligence (AI).
Eric Ferguson Jan. 22, 2025

Information Technology Services Warns of Sophisticated Phishing Attacks Impersonating Trusted Sources

The Information Security team within Information Technology Services has detected an increase in sophisticated phishing attacks targeting the University community. These phishing emails look real
Eric Ferguson Jan. 7, 2025
Information Technology Services Warns of Sophisticated Phishing Attacks Impersonating Trusted Sources

New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration

Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology
Eric Ferguson Nov. 5, 2024
New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration

ITS Introduces New Way to Report Phishing Emails

To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported
Eric Ferguson Nov. 1, 2024
ITS Introduces New Way to Report Phishing Emails

Navigating Cybersecurity: How to Be Your Own Human Firewall

Andrew McClurg, with Information Technology Services (ITS), is often asked how people can stay safe online to protect against scams and hackers. He breaks it
Peyton Oct. 10, 2024
Navigating Cybersecurity: How to Be Your Own Human Firewall

MySlice to Be Unavailable During Update on Sept. 28

The MySlice portal and all of the services accessed through the portal will be unavailable from 5 a.m. to 8 p.m. EST on Saturday, Sept.
Eric Ferguson Sept. 24, 2024
MySlice to Be Unavailable During Update on Sept. 28

Information Technology Services Warns of Scam Sextortion Emails

Several members of the University community, including faculty, staff and students, have notified Information Technology Services (ITS) that they recently received sextortion scam emails. It
Eric Ferguson Sept. 13, 2024
Information Technology Services Warns of Scam Sextortion Emails

New Sign In Screen Launching Sept. 17

Effective Sept. 17, the Microsoft Sign in experience for students, faculty and staff will feature a new look that reflects University branding guidelines. The new
Eric Ferguson Sept. 10, 2024
New Sign In Screen Launching Sept. 17

University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve

Update, 11:20 a.m.: Information Technology Services (ITS) has resolved the issue with Microsoft. If users continue to experience difficulties, please contact ITS directly. As of
News Staff Aug. 20, 2024
University Experiencing Significant Microsoft Slowdown, ITS Working to Resolve

New OrangeNow Mobile App Puts the Entire Orange Experience at Your Fingertips

“Where can I eat now?” “What events are happening on campus now?” “What assignment should I work on now?” “What class do I have now?”
Jen Plummer Aug. 7, 2024
New OrangeNow Mobile App Puts the Entire Orange Experience at Your Fingertips

AirOrangeX Upgrade: Wi-Fi for All

On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username
Eric Ferguson July 1, 2024
AirOrangeX Upgrade: Wi-Fi for All

Frequently Asked Questions About Answers Cloud Migration

This summer, Information Technology Services (ITS) will move the Answers knowledge base to the cloud, providing improved collaboration, new features and enhanced knowledge management and
Eric Ferguson June 17, 2024

Syracuse University to Provide Aira Visual Interpreting Service to Campus Community

Syracuse University’s Information Technology Services (ITS) division has announced a new partnership to make the Aira Visual Interpreting Service available to the campus community at
Eric Ferguson May 1, 2024
Syracuse University to Provide Aira Visual Interpreting Service to Campus Community

Expert Available to Discuss Earthquakes and Communication

Many of us felt the shakes from the 4.8 magnitude earthquake that struck Lebanon, NJ this morning. The emergency alert came to cellular phones in
Vanessa Marquette April 5, 2024
Expert Available to Discuss Earthquakes and Communication
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