Eric Ferguson, Author at Syracuse University Today

Team of three individuals collaborating around a laptop in a classroom, with others working in the background.

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Syracuse University Bolsters Claude Enterprise Licenses with Claude Code and Claude Cowork

Information Technology Services will support the rollout with training resources to help the community use both tools responsibly.

Aug. 5, 2026 | Campus & Community

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University Piloting AI-Powered ASL Interpreting Service Sign-Speak

The AI-powered tool provides real-time interpretation between American Sign Language (ASL) and English, available free to the campus community through Dec. 16.

Nov. 12, 2025 | Campus & Community

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Information Technology Services Warns of Immigration and Payment Scams

The Information Technology Services (ITS) team has received reports of a scam targeting international students. Attackers are impersonating government agencies (such as U.S. Immigration and

Jan. 29, 2025 | Campus & Community

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Andrew Joncas Appointed as Inaugural Assistant Vice President for Enterprise Data and Artificial Intelligence

Information Technology Services (ITS) has announced the appointment of Andrew Joncas as the division’s first assistant vice president for enterprise data and artificial intelligence (AI).

Jan. 22, 2025 | Campus & Community

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Information Technology Services Warns of Sophisticated Phishing Attacks Impersonating Trusted Sources

The Information Security team within Information Technology Services has detected an increase in sophisticated phishing attacks targeting the University community. These phishing emails look real

Jan. 7, 2025 | Campus & Community

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New Licensing Agreement with Microsoft Offers Enhanced Security, Analytics and Collaboration

Syracuse University will transition from Microsoft A3 licenses to Microsoft A5 licenses as the result of a new agreement between the two organizations. Information Technology

Nov. 5, 2024 | Campus & Community

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ITS Introduces New Way to Report Phishing Emails

To strengthen campus cybersecurity, Information Technology Services (ITS) is updating the process for reporting suspected phishing emails. Going forward, all phishing emails should be reported

Nov. 1, 2024 | Campus & Community

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MySlice to Be Unavailable During Update on Sept. 28

The MySlice portal and all of the services accessed through the portal will be unavailable from 5 a.m. to 8 p.m. EST on Saturday, Sept.

Sept. 24, 2024 | Campus & Community

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Information Technology Services Warns of Scam Sextortion Emails

Several members of the University community, including faculty, staff and students, have notified Information Technology Services (ITS) that they recently received sextortion scam emails. It

Sept. 13, 2024 | Campus & Community

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New Sign In Screen Launching Sept. 17

Effective Sept. 17, the Microsoft Sign in experience for students, faculty and staff will feature a new look that reflects University branding guidelines. The new Sign

Sept. 10, 2024 | STEM

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AirOrangeX Upgrade: Wi-Fi for All

On Tuesday, July 9, the AirOrangeX wireless network will transition to a new model that does not require users to log in with a username

July 1, 2024 | Campus & Community

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Frequently Asked Questions About Answers Cloud Migration

This summer, Information Technology Services (ITS) will move the Answers knowledge base to the cloud, providing improved collaboration, new features and enhanced knowledge management and

June 17, 2024 | Campus & Community

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Syracuse University to Provide Aira Visual Interpreting Service to Campus Community

Syracuse University’s Information Technology Services (ITS) division has announced a new partnership to make the Aira Visual Interpreting Service available to the campus community at

May 1, 2024 | Campus & Community

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Applications for the Summer Institute for Technology-Enhanced Teaching and Learning Due Friday

Applications for the 2023 Summer Institute for Technology-Enhanced Teaching and Learning (SITETL) are due Friday, April 28. SITETL is an exciting hands-on program for faculty

April 26, 2023 | Campus & Community

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Information Security Training for Faculty and Staff Due April 2

The annual information security training for University faculty and staff has begun. All faculty and staff must complete mandatory information security training in accordance with

March 9, 2023 | Campus & Community

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Change to Sign-In Experience for Some Applications and an Upcoming MySlice Update

Information Technology Services (ITS) would like to share the following updates regarding University resources. For more information about technology on campus, please visit the ITS

March 1, 2023 | Campus & Community

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Associate Chief Information Officer for Academic Services Jenny Gluck Announces Retirement

After 30 years at Syracuse University, Associate Chief Information Officer (ACIO) for Academic Technology Services Jenny Gluck has announced her retirement, effective at the end

Jan. 26, 2023 | Campus & Community

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‘Ultra’ Strength: ITS Online Learning Services Helps Ease Transition to New Blackboard Version

Beginning with the Fall 2024 term, all University Blackboard courses will be offered in Ultra Course View, an entirely redesigned approach to Blackboard courses both

Jan. 19, 2023 | Campus & Community

Eric Ferguson

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