Libraries Plans Migration to New Integrated Library Services Platform

Syracuse University Libraries will upgrade to a new integrated library services platform in the summer of 2024. The current library system, Ex Libris’ Voyager, which has been in service since 1997, will be replaced by Ex Libris’ cloud-based Alma platform. Summon, the current user search interface, will be replaced with a newer generation, Primo.

Information and communication technologies supporting research, teaching and learning have changed dramatically since the Libraries adopted its current platform nearly three decades ago. After several years of review, research of other academic libraries’ systems and gathering requirements involving a large cross section of Libraries’ staff, Alma was selected to replace the current system. This change will benefit all Libraries’ users and is foundational for realizing the University’s  Academic Strategic Plan and future improvements for years to come.

As the Libraries migrates data into the new system, routine processing of requests for new books, videos or other resources added to the collection will NOT occur as usual between April 1 and Aug. 1. While there are always ordering pauses toward the end of the fiscal year, this year that pause will start earlier, last longer and include all vendors and all formats (books, films, etc.).

After April 1, users can still submit item requests to subject librarians or via the Suggest a Title form. However, requests received after April 1 will be held and processing will resume Aug. 1, pending the Libraries completion of the migration.

During the migration, Libraries’ databases, streaming video packages, journal collections, eBook collections and more will continue to be available, offering familiar content and search features.

The Libraries anticipates Alma will go live in late June. The new platform will enhance discoverability of library collections. Other academic libraries using Alma Primo VE include Dartmouth College, George Washington University, Georgetown University, Johns Hopkins University, Northeastern University, State University of New York, Tufts University, University of Rochester and University of Notre Dame. More information will be provided as the date approaches. There will be an opportunity for user experience testing in March for small groups of students, faculty and staff to help the Libraries better understand what is working/not working and adjust functionality accordingly. Those interested in participating can contact libcom@syr.edu.