LiveSafe App Gets New Look and Features for Better User Experience

The LiveSafe app’s new interface makes it easier to select and reach a wider range of services.

Since 2015, the LiveSafe app has been available to all students, faculty, and staff as an additional option, in the palm of their hand, for connecting with emergency services. Since that time, members of the Syracuse University community have downloaded the app and used its features including:

• Reporting tips, with the option of doing so anonymously
• Using the SafeWalk feature which lets users virtually share their location with friends through the app as they move toward a destination
• Quickly connect with dispatchers in our Emergency Communications Center in the event of an emergency

Over the summer months, the Department of Public Safety (DPS) worked with the team at LiveSafe to enhance the free app for a better user experience. The update includes new functionality and an easier-to-use home screen, which now allows users to scroll through a list of features on cards similar to the “wallet” feature on Apple devices. The new interface makes it easier to select and reach a wider range of services.

All the features that users have come to know are still available with additional links added to the following resources:

• Fall 2020 open information
• DPS Safety Escort program
• Sexual assault, sexual harassment, stalking and relationship violence resources
• Way to report bias-related incidents
• Connect with Health Services
• Connecting with DPS for non-emergency matters
• Campus shuttle schedules
• Weather information

The app is available to download for free for Apple and Android devices. To get it, download LiveSafe from your device’s app store, sign up with your University email address and select “Syracuse University” to get started.